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Lead Product Manager, Care Delivery

Maven ClinicNew York, New York, United StatesOnsite
This job is no longer open
Maven is the world’s largest virtual clinic for women and families on a mission to make healthcare work for all of us. Maven’s award-winning digital programs provide clinical, emotional, and financial support all in one platform, spanning fertility & family building, maternity & newborn care, parenting & pediatrics, and menopause. Employers and health plans trust Maven’s end-to-end platform to improve clinical outcomes, reduce healthcare costs, and provide equity in benefits programs. Founded in 2014 by CEO Kate Ryder, Maven has raised $300 million in funding from top healthcare and technology investors including General Catalyst, Oak HC/FT, Sequoia, Dragoneer Investment Group, and Lux Capital.

An award-winning culture working towards an important mission –  Maven Clinic is a recipient of over 30 workplace and innovation awards, including: 


  • TIME 100 Most Influential Companies (2023)
  • CNBC Disruptor 50 List (2022, 2023) 
  • Fast Company Most Innovative Companies (2020, 2023)
  • Built In Best Places to Work (2023)
  • Fortune Best Workplaces NY (2020, 2021, 2022, 2023)
  • Great Place to Work certified (2020, 2021, 2022, 2023)
  • Fast Company Best Workplaces for Innovators (2022)
  • Built In LGBTQIA+ Advocacy Award (2022)

Maven is looking for a Lead Product Manager who will own the product strategy execution of new product initiatives, leading roadmap processes for our Care Delivery Products, specifically our EMR platform. 

As a Lead Product Manager at Maven, you will:


  • Develop a compelling vision for your Products, drive alignment and provide clarity to see the path from today to the vision state
  • Partner with our Provider Group, Care Advocacy, and Customer Support teams to drive our company OKRs, pairing a deep understanding of our members with industry signals to stay ahead of trends
  • Define success for the Product areas you own, track the outcomes of your Products with clearly defined success metrics and evaluate progress using KPIs that move our company OKRs
  • Prioritize against multiple opportunities and balance business needs against user needs, putting together a roadmap that results in a best-in-class care experience for both members and providers
  • Increase member and provider satisfaction by developing key features that delight our users, and drive better clinical outcomes

Minimum qualifications:


  • 6+ years of Product experience building digital products throughout the entire product lifecycle which must include the delivery of a significant product
  • Track record of consistently delivering on business objectives and meeting roadmap commitments as well as defining a multi-year strategy for your area
  • Strong product sense, grounding all product decisions in data, user feedback and measurable impact
  • Ability to navigate to the the best solution in ambiguous situations, with exceptional communication that provides frameworks for thinking and clarity for teams
  • Experience managing senior leaders and executive stakeholders to set expectations and clearly present trade offs 

Preferred qualifications:


  • Background in digital health, with skills navigating complex concepts and building care delivery systems that scale, including conducting build vs. buy decision
  • Experience with people management or closely mentoring other product managers
  • Experience working within a fast-growing organization

For candidates in NYC, CA or CO, the salary range for this role is $180,000-$215,000 per year. You will also be entitled to receive stock options and benefits. Individual pay decisions are based on a number of factors, including qualifications for the role, experience level, and skillset.At Maven we believe that a diverse set of backgrounds and experiences enrich our teams and allow us to achieve above and beyond our goals. If you do not have experience in all of the areas detailed above, we hope that you will share your unique background with us in your application and how it can be additive to our teams.  

Benefits & Perks: 


We are reimagining what a supportive workplace looks like, from the inside out. On top of standards such as employer-covered health, dental, and insurance plan options, and generous PTO, we offer an all-of-you, inclusive approach to benefits: 

  • Maven for Mavens: access to the full platform and specialists, including care for everything from mental health, reproductive health, family planning, pediatrics.
  • Whole-self care through wellness partnerships
  • Weekly breakfast, lunch, and get-togethers 
  • 16 weeks 100% paid parental leave, flexible time upon return, and $1.5K/mo for 2 months, new parent stipend (for Mavens who've been with us at least six months)
  • Udemy, annual professional development stipend, and access to a personal career coach through Maven 
  • 401K matching for US-based employees (immediately vesting)

These benefits are applicable to Maven Clinic Co., US-based, full-time employees only. 1099/Contract Providers are ineligible for these benefits. 


Maven is an affirmative action and equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, disability, age, sexual orientation, gender identity, national origin, veteran status, or genetic information. Maven is committed to providing access, equal opportunity and reasonable accommodation for individuals with disabilities in employment, its services, programs, and activities. Maven Clinic interview requests and job offers only originate from an @mavenclinic.com email address (e.g jsmith@mavenclinic.com).

Maven Clinic will never ask for sensitive information to be delivered over email or phone. If you receive a scam issue or a security issue involving Maven Clinic please notify us at: security@mavenclinic.com. For general and additional inquiries, please contact us at careers@mavenclinic.com. 

This job is no longer open

Life at Maven Clinic

Maven is the digital clinic empowering women with expert, convenient, and compassionate healthcare. Named as one of Fast Company's “10 Most Innovative Healthcare Companies in 2018,” Maven operates an on-demand consumer marketplace offering video appointments and private messaging with Maven's proprietary women's and family health practitioner network, as well as a comprehensive family benefits platform, Maven Maternity, which advances women in the workforce and makes it easier for parents to start and grow a family during a critical time in their careers. Maven Maternity's unique clinical programs combine the latest in technology and design, and leverage Maven's unique network to support new parents through fertility, pregnancy, postpartum, return-to-work, miscarriage, adoption, and surrogacy—ultimately driving both positive health and economic outcomes for major employers and individuals. Want to bring your company's women's and health benefits into the 21st century? Contact sales@mavenclinic.com to learn more.
Thrive Here & What We Value* Inclusive Approach to Benefits* Wholeself Care through Wellness Partnerships* 16 weeks 100% paid parental leave with flexible time upon return and $1.5K/mo for 2 months plus new parent stipend (for Mavens who've been with us at least six months)* Udemy, annual professional development stipend, personal career coach access through Maven* 401K matching for USbased employees (immediate vesting)* Commitment to individuals with disabilities in employment, services, programs, and activities* Flexible hybrid work model encouraging both remote work flexibility and face-to-face interaction* Diverse backgrounds enrich teams, allowing to achieve goals
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