Front is the modern customer service platform that helps companies delight their customers, engage their teams, and build stronger businesses. We’ve reimagined the help desk for real-time team collaboration across every customer communication channel, then powered it up with AI and automation to resolve issues and help teams work faster. Customers get exceptional service whether they’re looking for a simple, instant answer, or personalized help on their most complex issues — and you get the analytics and insights your business needs to optimize your customer experience. Over 8,500 businesses of all shapes and sizes, from ClickUp to Branch Insurance, Echo Global Logistics to Reed & Mackay rely on Front to deliver game-changing service that wins and retains customers for life.
The Growth Marketing team at Front is looking for an experienced marketer to lead our field marketing efforts as we expand our global presence. As the Senior Field Marketing Manager, you will play a pivotal role in shaping our global field marketing strategy, while providing specialized support and expertise to drive outsized impact in the EMEA region. You will collaborate closely with leaders and cross-functional stakeholders across sales, marketing, operations and analytics to execute full-funnel marketing programs for pipeline generation and acceleration.
What will you be doing?
- Support the development and execution of our global field marketing strategy, including end-to-end management of virtual events and webinars
- Own EMEA field marketing programs from planning to execution, including venue selection, vendor management, logistics, promotion, reporting, etc.
- Partner closely with EMEA sales leaders and teams to understand regional needs and goals to develop high-impact marketing programs
- Collaborate with the marketing team to ensure alignment with global marketing strategies and cohesive execution of initiatives.
- Measure, analyze and report on the performance of field marketing programs, providing regular updates and insights for future opportunities
What skills & experience do you need?
- 5+ years experience in B2B field marketing, with a strong focus on the EMEA market
- Experience planning and executing in-person and virtual events
- Experience with a variety of marketing channels and tactics to drive attendance and engagement with events, including email marketing, content marketing, paid advertising, social media, etc.
- Proven track record of partnering with sales leaders and teams to hit pipeline targets
- Excellent interpersonal and communication skills, with the ability to build relationships and influence stakeholders globally
- WIllingness to travel as needed to support field marketing events
- Highly autonomous with a self-starter mindset
Bonus- Experience with leading global marketing programs
- Experience with localization
This is a hybrid role, expected to be in our Dublin office on Tuesdays and Thursdays.
The target Dublin base salary range for this full-time position is €80,800- €98,500. Individual compensation packages are based on factors unique to each candidate, including job-related skills, experience, qualifications, work location, training, and market conditions. At Front, we take a market-based approach to pay. In addition to cash compensation (base salary, which may include commissions or overtime pay where applicable), Fronteers are eligible to receive equity in the company. This resource will provide additional information on our location zone designations.
If you have questions, please speak with a member of our recruiting team for additional information.
What we offer
✨ Competitive salary🤝 Equity (we are post-series D & backed by some of the best VCs in the US)🏥 Private health insurance fully covered by Front💪 Flexible Fridays - learn more here!🏡 Flexibility to work from home 3 days/week (unless posted as a full-remote role)🛋 Mental health support with Modern Health🍼 Family planning support with MavenFront provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age or disability.Apply for this job
