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Director Digital Product

CentivoBuffalo, New York, United StatesRemote, Onsite
This job is no longer open

We exist for workers and their employers -- who are the backbone of our economy.  That is where Centivo comes in -- our mission is to bring affordable, high-quality healthcare to the millions who struggle to pay their healthcare bills.
Lead and guide the work of digital product managers and technical staff in planning, development, and execution of digital products within our organization. Develop product strategies based on company objectives, market trends and customer feedback, and guide the team in prioritization and execution. Partner with scrum masters and technical leads to review and improve development practices. Conduct market research, analyze competitive landscape, and gather customer insights to inform product strategy and roadmap.

Produce, maintain, and regularly circulate the product roadmap, with multi-year view. Communicate with key stakeholders to determine project requirements and objectives. Collaborate with cross-functional teams, including engineering, UI/UX designers and business stakeholders, to define product requirements, features, and functionalities based on user needs, business goals, and technical feasibility. Manage and prioritize product roadmap, balancing short-term deliverables with long-term strategic goals. Identify project needs such as resources, staff, or finances by reviewing project objectives and schedules. Plan, schedule, and coordinate project activities to meet deadlines. Assign duties or responsibilities to project personnel and set goals and expectations.

Monitor costs incurred by project staff to identify budget issues. Confer with project personnel to identify and resolve problems. Provide high level support on critical issues in war rooms and adapt product delivery commitments as needed. Monitor project milestones and deliverables. Monitor performance of project team members to provide ongoing feedback. Produce and distribute project documents. Schedule or facilitate project meetings. Report project status, such as budget, resources, or technical issues, to managers. Present product plans, updates, and performance metrics to internal and external stakeholders, including executive teams, clients, and partners. May work remotely from home office anywhere in the U.S.Minimum Requirement: Bachelor's degree or foreign equivalent in Business, Development Studies, or related discipline, AND 2 years work experience with health plan or health benefits administrator.

Pay Transparency


The ranges we place in our job postings reflect what we anticipate to be the minimum to maximum of the base salary for this role. Additionally, our overall benefits package includes a few things you may consider towards a total compensation such as bonus, health benefits (some employer paid), PTO, and equity option grants.  Salary Range$170,000—$170,000 USD

Our Values:


  • Resilient – This is wicked hard. There is no easy button for healthcare affordability. Luckily, the mission makes it worth it and sustains us when things are tough. Being resilient ensures we don’t give up. 
  • Uncommon - The status quo stinks so we had to go out and build something better. We know the healthcare system. It isn't working for members, employers, and providers. So we're building it from scratch, from the ground up. Our focus is on making things better for them while also improving clinical results - which is bold and uncommon.
  • Positive – We care about each other. It takes energy to do hard stuff, build something better and to be resilient and unconventional while doing it. Because of that, we make sure we give kudos freely and feedback with care. When our tank gets low, a team member is there to be a source of new energy. We celebrate together. We are supportive, generous, humble, and positive. 

Who we are:


Centivo is an innovative health plan for self-funded employers on a mission to bring affordable, high-quality healthcare to the millions of working Americans who struggle to pay their medical bills. Anchored around a primary care based ACO model, Centivo saves employers 15 to 30 percent compared to traditional insurance carriers. Employees also realize significant savings through our free primary care (including virtual), predictable copay and no-deductible benefit plan design. Centivo works with employers ranging in size from 51 employees to Fortune 500 companies.

For more information, visit centivo.com. Headquartered in Buffalo, NY with offices in New York City and Buffalo, Centivo is backed by leading healthcare and technology investors, including a recent round of investment from Morgan Health, a business unit of JPMorgan Chase & Co.

This job is no longer open

Life at Centivo

Centivo is a new type of health plan solution thatᅢᄁ¬ツᆲ¬トᄁs built to save 15% or more compared to traditional insurance carriers and is easy to use for employers and employees. Centivoᅢᄁ¬ツᆲ¬トᄁs mission is to bring lower cost, higher quality health care to the millions of people in the United States who struggle to pay their health care bills. With Centivo, employers can implement a health plan administrator that provides a range of network and benefit options to best meet the needs of their diverse workforce. We take unnecessary cost out of the healthcare system by directly negotiating competitive prices with health systems and independent practices that you know and trust, and provide employees with a plan option in which they coordinate their care through their selected primary care team in exchange for lower out-of-pocket costs. An alternative to traditional insurance carriers or third-party administrators, Centivo offers the technology, network, claims processing, customer support, and population health management to fully administer health benefits. At Centivo, we never lose sight of the fact that we are dealing with healthcare, with emotions, with anxiety, with fear, and with lives. We treat members and their families with the same level of care that we would use to treat our own families. Learn more at Centivo.com.
Thrive Here & What We Value- Teamwork-oriented- Continuous learning- Open communication- Inspirational leadership- Sustainability-focused- Ethical practices- Risk-taking
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