logo inner

Platform Support Engineer (Must be UK based)

PolyAIOnsite
This job is no longer open

Description


PolyAI provides the customer-led conversational platform for enterprises that carries on natural conversations with customers to solve their problems. Our voice assistants understand customers, and provide amazing on brand customer experiences. Our customers include some of the leading names in logistics, banking, hospitality, insurance, retail, and telecommunications.We are seeking a talented and motivated Software Engineer to join our team. The ideal candidate will have experience or a strong interest in data pipelining, event-driven data, and data schema design.

This is an excellent opportunity for a technically proficient individual who is eager to learn and grow within a collaborative, fast-paced environment.

Key Responsibilities:


  • Design and develop new services to enhance our platform’s functionality.
  • Build and maintain data pipelines and scripts to ensure efficient data movement across our systems.
  • Identify and fix bugs to improve system performance and reliability.
  • Collaborate with cross-functional teams to understand requirements and deliver high-quality solutions.
  • Participate in code reviews and contribute to our continuous improvement processes.

Requirements


Minimum Requirements:


  • BS degree in Computer Science or a related technical field involving coding, or equivalent industry experience.
  • 1-4 years experience with Python in a professional environment.
  • Experience or interest in data pipelining and event-driven data.
  • Experience or interest in data schema design.
  • Proficiency in SQL.
  • Strong problem-solving skills and attention to detail.
  • Excellent communication skills and the ability to work effectively in a team environment.
  • Proficiency in verbal and written English communication.

Preferred Requirements:


  • Experience with one or more cloud services: AWS, GCP, Azure.
  • Proficiency in Golang.

Our interview process:


  • An initial Take Home Test
  • Two back-to-back technical interviews (45-60 mins each), one for coding and problem solving, one for technical discussion
  • A 30 minute behavioural interview with our Management Team

Benefits


🏝 25 days holiday, plus bank holidays🏡 Flexible working from home policy plus a one-off WFH allowance when you join 🌎 Work from outside of the UK for up to 6 months each year🧡 Enhanced parental leave📚 Yearly learning budget🚲 Bike2Work scheme🏥 Private healthcare and dental cover, discounts on gym members and relaxation apps, and access to a range of mental health programs📚 Annual learning and development allowance👨‍👩‍👧 Company-funded fertility and family-forming programmes🌸 Menopause care programme with MavenEqual Opportunity Statement:PolyAI is proud to be an equal opportunity employer.

We celebrate diversity and are committed to creating an inclusive environment for all employees.All employment decisions at PolyAI will be based on the business needs without attention to ethnicity, religion, sexual orientation, gender identity, family or parental status, national origin, neurodiversity status or disability status.

This job is no longer open

Life at PolyAI

We build AI-based conversational experiences
Thrive Here & What We Value1. Friendly and innovative environment2. Collaborative team culture3. Passionate about technology and customer service4. Emphasis on learning and trying new things5. Building low-code platforms for non-technical staff6. Equal Opportunity Employer7. Celebrate Diversity and Inclusive Environment8. Flexible Working from Home Policy Plus OneOff WFH Allowance When You Join9. Work from Outside of the UK for Up to 6 Months Each Year10. Enhanced Parental Leave
Your tracker settings

We use cookies and similar methods to recognize visitors and remember their preferences. We also use them to measure ad campaign effectiveness, target ads and analyze site traffic. To learn more about these methods, including how to disable them, view our Cookie Policy or Privacy Policy.

By tapping `Accept`, you consent to the use of these methods by us and third parties. You can always change your tracker preferences by visiting our Cookie Policy.

logo innerThatStartupJob
Discover the best startup and their job positions, all in one place.
Copyright © 2024