About Dialpad
Work Beautifully
Dialpad is the leading Ai-Powered Customer Intelligence Platform that is transforming how the world works together. Based on 4 billion minutes of analyzed voice and meetings data and growing, we have designed one, beautiful workspace that seamlessly combines the most advanced Ai Contact Center, Ai Sales, Ai Voice, and Ai Meetings with Ai Messaging. More than 30,000 innovative brands and millions of people use Dialpad to unlock productivity, collaboration, and customer satisfaction with real-time Ai insights.
With initial funding and leadership from Google and leading venture capitalists such as ICONIQ and Andreessen Horowitz, Dialpad has over $200M in ARR and is one of the fastest growing Ai companies in the world.
About The Role
As a Senior Technical Sourcer, you will play a pivotal role in identifying and attracting top-tier Engineering, Product, and Design talent to fuel our product company’s growth and innovation. You will collaborate closely with hiring managers, recruiters, and executives to develop strategic sourcing plans, ensuring a diverse and high-caliber candidate pipeline. Your expertise in technical talent acquisition will be instrumental in driving our recruitment efforts and fostering a culture of excellence. You’ll be tasked with coming up with creative approaches to fuel the recruiting pipeline and support multiple stakeholders to make timely, quality hires as a trusted partner with an informed perspective on the market. Our Talent Sourcer holds the keys to our success - you will be an essential and integral team member to the team’s ability to meet and exceed our hiring metrics and expectations.
You'll use data and creativity to develop targeted recruiting strategies and partner with recruiters and Hiring Managers.This position reports directly to the Global Technical Manager and will be based in Argentina. This is a 6-month contract with immediate joining.
What you’ll do
- Design top-of-funnel strategy alongside recruiters and hiring teams, serving as the subject matter expert on the competitive landscape and on creative sourcing techniques
- Leverage market research to understand where external talent pools exist and work collaboratively with internal teams to execute on diversity sourcing initiatives to tap into those talent pools
- Targeted recruiting approaches, Screen resumes to determine eligibility; assess talent beyond matching keywords on a resume
- Be a subject matter expert in your area of focus by regularly tracking and analyzing pipeline and performance data to share with internal stakeholders external trends
- Become a talent advisor by developing relationships with candidates, hiring managers and teams, in partnering with them to advocate for their needs through bold and empathic recommendations
- A champion for candidate and hiring manager experience focused on a high touch, warm, engaging, and meaningful connections during the recruitment journey
Skills you’ll bring
- +5 years of comprehensive sourcing and recruiting experience, specializing in Engineering, Product, and Design roles for high-growth technology companies across various regions, including Latin America and North America.
- Solid understanding of the opportunities and challenges in building a diverse talent pool and the tenacity needed to overcome those obstacles and challenges
- Ability to effectively network & build relationships inside and outside the organization
- Experience with GEM& Greenhouse is a plus
- Fluent in English
- Ability to prioritize multiple hiring and recruiting managers, priorities, roles
- Experience researching, building, and driving strategic plans
- Experience using data analytics and metrics for reporting, sharings insights and trends
- Maintain flexibility to deal with ambiguity and the evolving needs of the business environment while demonstrating a strong work ethic, integrity, and personal accountability
- BA/BS degree or equivalent practical experience
Tools and Platforms: Greenhouse ATS , Linkedin, Hired, Gem, G-Suite
Diversity, Equity, and Inclusion (DEI) at Dialpad
At Dialpad, we are passionate about
Doing the Right Thing.
This means we are committed to building a values-driven culture that celebrates identity, inclusion and belonging. As a global company, it’s our responsibility to come together to create a culture where all Dialers can
Work Beautifully, Delight Our Users, and Innovate Continuously to bring our world-class product to life. Every Voice Matters at Dialpad. We build community through our Employee Resource Groups, company-wide celebrations, service days, and a robust internal learning & development program focused on the success of our Dialers.Don’t meet every single requirement? Studies have shown that women and marginalized groups are less likely to apply to jobs unless they meet every single qualification.
At Dialpad we are dedicated to building an inclusive and authentic workplace, so if you’re excited about this role but your past experience doesn’t align perfectly with every qualification in the job description, we encourage you to apply anyways. You may be just the right candidate for this or other roles.
Dialpad is an equal-opportunity employer. We are dedicated to creating a community of inclusion and an environment free from discrimination or harassment.
