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Production Support Engineer (Remote- Philippines)

DomainToolsManila, Philippines | Metro Manila, PhilippinesOnsite
This job is no longer open

Description


DomainTools is seeking a Production Support Engineer to join our team. We are looking for master problem solvers, who are quick learners with full stack experience. If you love a puzzle and a good challenge, we have a place for you! Our Production Support Engineers take ownership of urgent Production issues, facilitate, research and deliver code fixes across all our systems. Your role is to focus on our customer experience and work closely with our Account Managers, Customer Success and Delivery teams to ensure services interoperability, increased consistency, and directly improve our customers experience.Our team’s vision is to create a self-service, GitOps driven, developer-centric platform that allows for continuous integration and deployment of our world class security applications to our hybrid AWS environment.

We are curating a list of best in class tools while building what is missing to make getting our jobs done easier and deliver exemplary developer tooling.Location: Remote within the PhilippinesWorking Hours: 8 AM - 4 PM PacificCompensation: 200,000 - 220,000 PHP / month

Requirements


Key Applicant Qualifications


  • Professional working level English language skills (verbal & written)
  • Full stack experience: 2+ years
  • Professional development experience using various Python versions (2.7, 3.4, 3.5, 3.6, 3.X): 3+ years
  • Other similar high-level languages considered as equivalent experience for this requirement on case-by-case
  • Cloud infrastructure experience in AWS, Docker and Kubernetes: 2+ years
  • Web-scale data engineering experience using technologies like MySQL, NoSQL, Hive, Hadoop, ElasticSearch, Cassandra, Redis, PySpark: 3+ years
  • Linux/Unix experience: 3+ years

Job Responsibilities


  • Prioritize and take ownership of Production support issues
  • Investigate, code and maintain web-scale data gathering, processing and delivery systems
  • Assist TechOps mitigate legacy systems and reduce tech debts
  • Document findings
  • Creative problem solving to necessarily complex systems 
  • Work autonomously & across teams to achieve good customer outcomes
  • Research and employ cutting edge techniques & technologies
  • Provide code reviews, design feedback, demos, technical requirements & documentation
  • Scope work and provide accurate estimates for reliable delivery 
  • Accelerate engineering productivity, reduce operational toil, increase consistency, and improve the lives of your coworkers every day

Pluses


  • Bachelor's degree or higher in Computer Science/related field or equivalent experience
  • Experienced in software services (SOA) troubleshooting 
  • Production build and release management experience
  • Experience in Data Pipelines such as Kafka, NATS or Apache Airflow
  • Experience with serverless technology such as Amazon Lambda or Google Compute Engine

This job is no longer open

Life at DomainTools

DomainTools is the global leader for internet intelligence and the first place security practitioners go when they need to know. The world's most advanced security teams use our solutions to identify external risks, investigate threats, and proactively protect their organizations in a constantly evolving threat landscape. DomainTools constantly monitors the Internet and brings together the most comprehensive and trusted domain, website and DNS data to provide immediate context and machine-learning driven risk analytics delivered in near real-time. Visit domaintools.com to experience firsthand why DomainTools is the first stop for advanced security teams when they need to know.
Thrive Here & What We Value- Embraces diversity, equity, and inclusion as an equal opportunity employer- Encourages people of all backgrounds to apply- Harnesses inclusivity and equity mindset for employee-centric culture- Offers comprehensive benefits package- Fosters innovation, creativity, collaboration, teamwork, professional growth, and continuous learning- Provides flexible work schedule- Delivers exemplary developer tooling with best in class tools- Proficient in Data Pipelines and serverless technology- Experienced in SOA troubleshooting
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