Clincierge, a Greenphire company, is on a mission to support patients in clinical trials worldwide. The key to our success is our collaborative and innovative environment. We are always looking for new ways to invent solutions to ensure the clinical trial process is easier with personalized concierge services.
Our patients come from all walks of life, and so do we. We hire great people from a wide variety of backgrounds, not just because it’s the right thing to do, but because we recognize that it is the unique contributions of our people that drives our success.
Please note: This is a contract-position. It is part-time, 2-20 hours per week, and pays on an hourly basis. Hours are not guaranteed.
Essential Duties:
- Key contact for trial participants regarding ground transportation, air travel and hotel accommodations
- Manages travel and transportation budget for trial participants
- Participates in discussions with vendors and internal team members regarding trial participant requirements
- Supports hospital or clinical staff relating to trial participant enrollments and visit schedules
- Promptly responds to all inquiries of the trial participants and hospital/clinical staff
- Contributes to managing projects to profitable level through efficient work process
Experience/Qualifications:
- Bachelor’s Degree or equivalent work experience
- Minimum 2 years of travel industry and/or customer service experience required
- Excellent working knowledge of Microsoft Suite
- Knowledge of Smartsheet and SharePoint preferred
- Bilingual required: Czech - English
- Other languages preferred
Working Conditions:
- Work environment is from a home office with personal computer and telephone
- The position requires flexible work hours, both traditional and non-traditional