Description
About Sinch
We are Sinch. The world’s number one in mobile engagement. And whether you know us or not, you’ve definitely used our tech. We’re on every channel and every phone, everywhere. 100%. Which means we’ve already chatted, through voice, video and message, and our tech has made your life easier to live, shop, share, like, play, chat and work. We reach every phone on earth. From the lifechanging to the time-saving, we’re helping our customers to interact with people like never before. For you, that means working in an environment that offers an incredible variety of exciting challenges, and the chance to impact how billions of people engage with their favorite brands.As the Senior PMO Manager at Sinch, functioning as an individual contributor, you will be a key member of the senior management team, responsible for providing strategic direction and driving the implementation of project management best practices, governance frameworks, and strategic initiatives to ensure the successful delivery of projects across the organization.
Key Responsibilities
· Define and execute a PMO roadmap aligned with business goals, priorities and objectives.· Establish and maintain project governance frameworks, standards and methodologies to ensure consistency, compliance, and transparency.· Oversee the management of project portfolios, prioritization of initiatives and allocation of resources to optimize organizational value delivery.· Conduct regular portfolio reviews and performance evaluations to assess project health, risks, and opportunities for improvement.· Build strong relationships with senior leadership, project sponsors, and stakeholders to ensure alignment, support, and engagement throughout the project lifecycle.· Act as a trusted advisor, providing timely updates, insights, and recommendations to senior management.· Facilitate effective communication channels, meetings, and reporting mechanisms to disseminate project information and foster collaboration.· Define key performance indicators (KPIs) and metrics to measure project performance, quality, and outcomes.· Monitor project dashboards, reports, and metrics to identify trends, variances, and areas for improvement.· Lead or support process improvement initiatives within the PMO, leveraging industry best practices, benchmarks, and lessons learned.
Requirements
- Fluent English and Advanced Spanish;
- Bachelor's degree in Business Administration, Project Management, or related field; PMP certification preferred.
- Extensive experience (10+ years) in project management, PMO leadership, or related role, with a track record of success in driving project delivery excellence.
- Proficiency in project management methodologies, tools, and techniques (e.g., Agile, Waterfall, PMBOK).
- Demonstrated experience in portfolio management, resource allocation, and capacity planning to optimize organizational value delivery.
- Proven ability to drive continuous improvement and innovation within the PMO, leveraging data-driven insights, metrics, and best practices.
- Strong leadership, strategic thinking, and decision-making skills
- Excellent communication, negotiation, and stakeholder management skills, with the ability to interact effectively with senior executives, project sponsors, and cross-functional teams.
- Strong organizational skills, with the ability to manage multiple priorities, deadlines, and stakeholders in a dynamic and fast-paced environment.
Benefits
Benefits. Sinch is a global company composed of people from different countries and cultures. Our benefits adjust regionally to support employees and help them to thrive in every stage of life. We offer valuable benefits and resources, including health and life insurance, a flexible work environment, retirement savings plans, and more. Our Hiring Process In Sinch, we are committed to following a recruitment process that is fair, objective, consistent, and non-discriminatory. Our Talent Acquisition team, together with hiring managers and the rest of the interviewing team, persistently work towards identifying the candidates that best fit each open job, based on Sinch’ s hiring needs and candidates’ career expectations.
We encourage applications from strong candidates with relevant professional backgrounds for this role. Not all applicants will meet all job requirements exactly! Even if you do not meet all job requirements, don't let that stop you from considering Sinch for the next step in your career. We are always open to candidates that could bring new ideas and perspectives to Sinch!
