ESSENTIAL JOB DUTIES AND RESPONSIBILITIES:
· Coordinate portfolio of workers’ compensation injury, accident, and incident claims.· Responsible for reviewing workers’ compensation claims at meetings, collecting relevant facts surrounding the circumstances of the claim.· Coordinate return-to-work program with supervisors, medical providers and employees regarding work restrictions, documentation, and ability to accommodate according to company guidelines.· Promptly processing workers’ compensation & liability claims received, ensuring all forms are completed and submitted.· Work with 3rd part assigned claims administrator on claim status throughout the “life” of the claim.
Maintain effective coordination of files with regular daily follow-up.· Maintain proactive daily communication with injured employees throughout the life of the claim; priority is to maintain positive communication with employees to return to work and minimize litigation.· Maintain regular contact with insurance carrier/claims adjusters/third-party administrator on liability claim status, proactively driving responses and reviewing reports with supervisor. Communicate with supervisors on open issues.· Communicate regularly with supervisors & HR to provide status updates on open claims and unresolved issues.· Assist in the preparation of reports and presentations on an as needed basis.· Communicate workers’ compensation leaves with the Human Resources department.· Coordinate workers’ compensation settlements with Safety Manager & Chief Counsel· Organize and complete workers’ compensation claim reviews and audits helping to assist with the resolution and closure of the claims.· Assist with the processing of wage statements as requested from the workers’ compensation process.· Conduct workers’ compensation SOP training to support current and ongoing initiatives.· Distribute Safety training to staff through our online L.M.S.· Upload, track, monitor all OSHA & FDA trainings in SharePoint.· Conduct safety training in our training room through PowerPoint presentations to a group of employees in our training room.· Conduct safety training certifications for pallet jack, forklift, & MEWP.· Support conducting orientations.· Assist in filling out OSHA 300 forms.· Conduct facility audits.· Assists in audits conducted by OSHA, FDA, Dept of Agriculture, ASI, Zurich· Assist and complete other workers’ compensation & safety-related duties as directed by Safety Manager on an as needed basis.
QUALIFICATIONS
To perform this job successfully, the individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skills, and/or experience required to be hired. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions. Formal Education, Licenses, Trainings, And Certifications. Type And Length of Specific
Experience Required
· Must have at least 2 years of verifiable work experience workers’ compensation and safety.· Must have experience working with accident claims administration in a corporate, carrier, legal or third-party administrator environment.· OSHA 30 preferred· An associate degree with emphasis in Safety a plus· Trainer powered equipment a plus.· CPR, first aid and AED training a plus· Must possess a high school diploma or equivalent.
Knowledge And Skills Required
· Must be able to work independently and be self-directed, but also have ability and understanding of areas that require authorization and direction from supervisor, and when/how to provide regular updates.· Energetic, driven personality with a demonstrated ability to take initiative, successfully handle and prioritize multiple competing assignments and effectively manage deadlines and meet objectives.· Employee support, customer service and ability to effectively interact with all levels within the organization as well as outside with various vendors and providers.· Organized, with ability to process paper forms and information in an effective manner, including ensuring that information and its impact on the organization is absorbed and understood.· Must be proficient in all Microsoft Office applications, Word, Excel and PowerPoint; good comfort level with integrating multiple applications to streamline operations through technology solutions.· Able to use technology effectively to create meaningful reports and measurements.· Professional, articulate, and able to use good independent judgment and discretion.· Verbal and written communication skills are required with the ability to successfully interact at all levels of the organization while functioning as a team player.
