OVERVIEW:
Axiom Space stands at the forefront of commercial human spaceflight, specializing in on-orbit research, manufacturing services, and pioneering the development of the world's first international commercial space station. Guided by a vision of creating a thriving home in space for the betterment of humanity, Axiom provides unprecedented access to the International Space Station while simultaneously constructing and operating its successor.The company is driven by a diverse team of experts who are passionately committed to pushing the boundaries of innovation and exploration.
They seek individuals who are captivated by the profound questions surrounding humanity's future trajectory, including the limits of innovation, the next steps in exploration, and our continued evolution as a species.Axiom Space is dedicated to fostering an inclusive environment that embraces a multitude of perspectives. As pioneers in the commercial space industry, they are leading the transformation of low-Earth orbit into a global space marketplace.SUMMARY: Axiom Space is currently seeking a dedicated Workday HCM Support Specialist to join our dynamic team.
This individual will be instrumental in ensuring the seamless operation and optimization of our Workday Human Capital Management (HCM) system. The Workday HCM Support Specialist will be the go-to expert for providing support and guidance to our HR teams, managers, and employees on various aspects of the Workday platform.DUTIES & RESPONSIBILITIES:
- Serve as an expert resource for HR transactions and business process configuration, providing guidance to HR team, managers, and employees on system usage and Standard Operating Procedures (SOPs).
- Proficient in creating, loading, and validating EIBs (Enterprise Interface Builder) or utilizing other Mass Operation tasks within Workday Administrator Tasks.
- Skilled in constructing calculated fields and developing custom reports to meet organizational needs.
- Lead and manage various operational tasks and projects, including ticket resolution, annual cycle activities support, and new feature implementation.
- Collaborate closely with HRIS leadership, business partners, and technical teams to enhance processes, gather requirements, document changes, configure solutions, and ensure user adoption.
- Review, test, and implement bi-annual Workday releases, determining impacts, presenting new features, participating in regression testing, and communicating changes to end-users.
- Manage and execute case management tickets and ongoing system enhancement tasks, including configuration and testing within the Workday HCM system.
- Maintain master data values in Workday, such as Job Profile, Job Family, Job Group, Roles, Custom Organization Types, Positions, and Locations.
QUALIFICATIONS:
- Possess over 4 years of progressive experience in Workday HCM, with expertise in one or more functional areas such as HCM, Recruiting, Payroll, Advanced Compensation, Absence, and Benefits modules.
- Demonstrated capability to innovate, initiate, lead, and manage change within the organization.
- Extensive experience with a wide range of information technology solutions for HR, enabling effective utilization and optimization of systems.
- Proficient in process analysis, systems analysis, technical analysis, systems implementation, and operations, contributing to the enhancement and efficiency of HR processes and systems.
EDUCATION & EXPERIENCE
- 4+ years of hands-on HCM technical support experience.
- Associate or bachelor’s degree in computer science or human resources, or relevant major, or equivalent education and/or experience.
- Previous role emphasized client-centric approach and adherence to metrics.
- Ability to effectively prioritize and handle multiple issues simultaneously.
- Strong understanding of trouble shooting and capital management systems
- Demonstrated strong attention to detail.
ESSENTIAL FUNCTIONSWork Environment: Generally, an office environment, but can involve inside or outside work depending on the task.REQUIREMENTS
- Must be able to complete a U.S. government background investigation.
- Management has the prerogative to select at any level for which the position is advertised.
- Proof of U.S. Citizenship or US Permanent Residency is a requirement for this position.
PHYSICAL REQUIREMENTS
- Work may involve sitting or standing for extended periods (90% of the time). May require lifting and carrying up to 25 lbs. (5% of the time).
- Standard office equipment (PC, telephone, printer, etc.).
SKILLS
- Familiar with HCM platforms (Workday Required)
- Familiar with ERP software (Costpoint preferred)
- Familiar with HCM software implementation and integration
- Excellent Excel skill
- Excellent interpersonal skill
- Excellent communication skill, verbal and written
- Excellent organizational skills
- Excellent prioritization and time management skills.
- Result oriented personality with a creative approach to problem solving.
- Ability to work in a team environment.
- Self-motivated and proactive.
COMPETENCIES: To perform the job successfully, an individual should demonstrate the following competencies:
- Ethics - Treats people with respect; keeps commitments; inspires the trust of others; works with integrity and principles; upholds organizational values.
- Problem Solving - Identifies and resolves problems in a timely manner; gathers and analyzes information skillfully; develops alternative solutions; works well in group problem solving situations; uses reason even when dealing with emotional topics.
- Organizational Support - Follows policies and procedures; completes administrative tasks correctly and on time; supports organization's goals and values; benefits organization through outside activities; supports affirmative action and respects diversity.
- Communications - Expresses ideas and thoughts verbally; expresses ideas and thoughts in written form; exhibits good listening and comprehension; keeps others adequately informed; selects and uses appropriate communication methods.
- Cost Consciousness - Works within approved budget; develops and implements cost saving measures; contributes to profits and revenue; conserves organizational resources.
- Teamwork - Eager and able to work in a collaborative and cross-disciplinary fashion in a fast-paced, dynamic, and deadline-oriented environment.
Axiom Space is proud to be an equal opportunity employer. Axiom Space does not discriminate on the basis of race, regional color, national origin, gender (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with disability, or other applicable legally protected characteristics.#LI-CD1
