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Associate Director, Information Security

Abarca HealthPuerto RicoOnsite

What you’ll do


In a few words…Abarca is igniting a revolution in healthcare. We built our company on the belief that with smarter technology we are redefining pharmacy benefits, but this is just the beginning… Our Infrastructure Operations team is critical for success at Abarca Health. They handle the days in and days out of the entire architecture of our systems from data processing to server updates and stability. The Information Security team's focus is to monitor, detect, investigate, and respond to events that could lead to incidents.

They are involved in planning and implementing preventative security measures and oversee the security operations, which includes protecting IT infrastructure, networks, data, edge devices and identify any exploitation, whether accidental or intentional.As an Associate Director, Information Security Operations, you will manage the tactical implementation and execution of the company’s security policy, standards, guidelines, and procedures designed to discover, analyze, and communicate information security challenges to leadership. This position will report to the Chief Information Security Officer and will be responsible for the day-to-day operations of the Information Security program company-wide that supports the long-term strategic Information Security Roadmap.

The Associate Director, Information Security will be responsible to hire, train, supervise, and mentor cybersecurity professionals, and oversee a variety of initiatives and activities tied to the company’s Information Security program. Including risk management activities, development of policies, procedures, and standards, supporting technology acquisition and integration activities, incident response life-cycle (Preparation, Detection & Analysis, Containment/Eradication/Recovery, Post-Incident Activity), and overall alignment to multiple security and compliance frameworks. Collaborate with internal and external customers, business units, internal teams, and primary stakeholders, you will create and execute tactics that support and implement the long-term strategic information security roadmap.The fundamentals for the job…

  • Collaborate and partner with the CISO on the Information Security Strategic Roadmap.
  • Manage the day-to-day tactical execution of the overall information security program.
  • Use and enforce agile concepts and iterative sprints to deliver Information Security initiatives.
  • Drive automation into operational processes to improve efficiency and sustainability.
  • Develop and enhance the information security program in accordance with relevant industry compliance requirements and frameworks.
  • Design, implement, track and report key metrics to measure the Information Security Program performance.  Take corrective actions as needed to meet program performance objectives and key results.
  • Collaborate in the development of policies, standards, guidelines, and procedures to assess, balance, and minimize risks and ensure the confidentiality, integrity, and availability of systems and data.
  • Work directly with stakeholders to facilitate information risk assessment and risk management processes that enable the organization to cost-effectively achieve and maintain an acceptable level of loss exposure using frameworks such as NIST 800-37/30, FAIR, ISO 27005, OCTAVE, etc.
  • Identify, remediate, and report information security risks utilizing a risk register.
  • Provide strategic risk guidance for IT projects, including the evaluation and recommendation of technical controls.
  • Provide meaningful visibility, guidance, insight, and analysis to information security leadership and the company’s Senior Leadership Team with respect to information security risks and mitigations.
  • Support the company’s “Cloud First” initiative by integrating security controls and continually assessing the security posture of cloud resources by conducting audits to ensure alignment with compliance requirements and industry best practices.
  • Enforce Role Based Access Control (RBAC) and least privilege throughout all technology assets.
  • Oversee the integration of security scanning into the SDLC by enhancing static and dynamic analysis of all first- and third-party code.  Help advance “Shift Left” initiatives.
  • Create partnerships with other business units (e.g. Software Engineering, Enterprise Architecture, etc.) to enable a security champions program to foster a security first mindset.
  • Oversee the vulnerability management program to ensure a risk-based approach is used for vulnerability remediation across all technology assets.
  • Oversee the coordination and execution of 3rd party penetration testing activities.
  • Manage the team’s Incident Response Program and activities to ensure a timely and effective response to incidents following a standard life cycle (Preparation, Detection & Analysis, Containment, Eradication, Recovery, Post-Incident Activity).
  • Create and manage enterprise information security and risk management awareness training programs.
  • Oversee the formal training for all staff on relevant security best practices.
  • Create and execute policy and audit plans in coordination with internal stakeholders, including review of current security policies and relevant artifacts and update security requirements.
  • Provide periodic reporting on the status of the information security program, including but not limited to continuous monitoring, threat environment, audits, incident response, etc. to enterprise risk teams, senior business leaders, and other identified stakeholders.
  • In collaboration with the Legal Department, lead and coordinate internal and external responses to security incidents, providing communication throughout, and liaise with law enforcement on intelligence, incident response, and forensics investigations as necessary.
  • Serve on company-wide committees representing Information Security.
  • Lead the information security operations team, to include recruiting, workforce planning, career development, training, coaching, performance evaluations, and promotions or terminations.
  • Coordinate with Talent Strategy, IT Service Operations, and other stakeholders to identify potential security issues related to facilities, data, and joint IT controls for onboarding and offboarding personnel.

What you’re made of…


The bold requirements…

  • Bachelor’s Degree or Master’s Degree in Information Security or Computer Science or related field (In lieu of a degree, equivalent relevant work experience may be considered.)
  • 2+ advanced professional security certifications (e.g. CISSP, CISM, CISA, CRISC etc.)
  • 10+ years of experience in information security in a related role.
  • 3+ years of experience within a leadership role managing direct reports.
  • Experience with information security training, awareness programs, engaging audit committees and leading regulatory compliance.
  • Experience and technical depth in one, or more technology areas and architectures, including Networking, Data Security, Infrastructure Security, Identity, Credential, and Access Management (ICAM), Endpoint/Platform Security, Distributed Technologies, Encryption.
  • Experience with information technology service management frameworks such as ITIL, ISO 20000.
  • Experience and proven success leading or playing a senior role on an information security program while engaging with members of the boards of directors.
  • Experience in Information Security, Governance/Risk/Compliance, Security Operations, Business Continuity Planning, IT Audit, and/or IT Risk Management.
  • Experience with security compliance requirements for HIPPA/HITECH and various Data Privacy Laws.
  • Experience with cyber security frameworks like NIST CSF, NIST 800-53, ISO 27001, HITRUST.
  • Availability to work irregular hours, including weekends, per business or operational needs.
  • Embody soft skills to include, but not limited to excellent oral and written communication skills, drive, initiative, problem solving and business acumen.
  • We are proud to offer a flexible hybrid work model which will require certain on-site workdays (Puerto Rico Location Only).
  • Travel Requirements (US Location Only): 4-6 times per year in Puerto Rico.

Physical requirements…

  • Must be able to access and navigate each department at the organization’s facilities.
  • Sedentary work that primarily involves sitting/standing.

At Abarca we value and celebrate diversity. Diversity, equity, inclusion, and belonging are guiding principles of Abarca and ensure Abarca’s workforce reflects the communities it serves.  We are proud to provide equal employment opportunities to all employees and applicants for employment and prohibit discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, medical condition, genetic information, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws.


Abarca Health LLC is an equal employment opportunity employer and participates in E-Verify.  “Applicant must be a United States’ citizen. Abarca Health LLC does not sponsor employment visas at this time.”


The above description is not intended to limit the scope of the job or to exclude other duties not mentioned. It is not a final set of specifications for the position. It’s simply meant to give readers an idea of what the role entails.


#LI-REMOTE #LI-MH1


Life at Abarca Health

As a pharmacy benefit management and technology company, Abarca Health serves more than 2 million people across the nation helping its clients manage over $1 billion per year in pharmaceutical spending. The company leverages its people, culture and technology to develop deep partnerships with health plans, government programs, self-insuring employer/union groups, and other payers - partnerships that are both authentic and flexible. By building trust with and delivering consistently for its customers, Abarca is able to better work together to create a healthcare experience that cares for us like family, guides us on the path to value, and inspires us to live better every day. For more information, please visit www.abarcahealth.com.
Thrive Here & What We Value1. Flexible Hybrid Work Model2. Equal Employment Opportunity Employer3. Celebrates Diversity, Equity, Inclusion, and Belonging4. Participates in EVerify5. Does not Sponsor Employment Visas at this time6. Prohibition of Discrimination and Harassment without regard to protected characteristics7. Abarca values diversity, equity, inclusion, and belonging8. Offers equal employment opportunities to all employees and applicants for employment9. Participates in EVerify1e. Does not Sponsor Employment Visas at this time
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