About Betr
Founded in 2022 by Joey Levy and Jake Paul, Betr is a leading sports gaming and sports media company focused on enhancing the consumption of sports through entertainment. Betr's gaming products are differentiated through a unique product experience with a simplified user interface that is catered to the casual sports fan, enabling Betr to capture more of the under-penetrated online gaming addressable market. Betr began with a beta version of its Online Sports Betting (OSB) product, which only offered microbetting markets such as the next play in a football game or the next pitch in a baseball game, before launching its real-money Daily Fantasy Sports (DFS) product, Betr Picks, in 24 states.
Betr plans on launching its V1 Sportsbook product with full sportsbook capabilities ahead of the 2024 NFL season, as well as its iGaming vertical with the launch of Betr Casino by the end of 2024. Betr's media division, Betr Media, is the fastest growing sports betting media brand in the United States that has grown to over 2.5 million followers, 2.4 billion impressions, and 127 million engagements across its social channels since publicly launching in August 2022. Betr Media is able to effectively reach and engage its audience at scale given its large social following coupled with its unique combination of in-house media talent and production, with an emphasis on original short-form video content.Betr is backed by Fuel Venture Capital, Aliya Capital Partners, Roger Ehrenberg/IA Sports Ventures, Florida Funders, 8vc, Anti Fund, 305 Ventures, and many others.About the role:Betr is looking to hire a VIP Host. As a VIP Host, you will oversee and manage relationships with Betr’s most engaged players. You will be responsible for carrying out communication and dedication to our VIP’s on a daily basis, providing top tier support to foster long term loyalty and user retention.
This position will be in a customer facing environment that requires a good understanding of VIP service and a genuine passion for the online gambling industry.
About You:
- Manage a portfolio of High Value Players by creating strong, trustworthy player relationships.
- On-board new VIP players into the VIP Program
- Create and execute unique, specialized rewards, experiences, and promotions to enhance VIP retention and loyalty.
- Compile player feedback to support improvements to the platform and identify commercial opportunities.
- Execute against all VIP guidelines, including responsible gaming policies.
- Identify potential VIPs both within our existing customer base and externally through outbound marketing efforts
Bonus Points:
- A lifelong, passionate sports fan with a deep understanding of how to engage fans
Qualifications:
- 2+ years of experience in customer service preferred, Online gaming experience preferred
- Passionate about providing top level service
- Excellent analytical skills and experience with Excel
- Excellent verbal, written, and interpersonal skills with the ability to communicate clearly and effectively
- Self-motivated and able to drive initiatives from end-to-end
- Willing and able to work non-traditional business hours
- Excellent organizational skills, the ability to be flexible, & prioritize responsibilities
At Betr, we're driven by a shared vision to reshape the sports & gaming industry. As a dynamic startup poised for remarkable growth, we're dedicated to crafting innovative experiences that cater to sports enthusiasts across the nation. We believe in pushing boundaries, embracing diversity, and fostering a collaborative culture that extends beyond the world of sports. Join us in shaping the future of sports entertainment!Betr provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability, genetics, sexual orientation, gender identity or gender expression.
We deeply understand the value of bringing together a team with different perspectives, educational backgrounds, and life experiences. We encourage people from underrepresented backgrounds to applyThank you for your interest in Betr. We look forward to reviewing your application.Apply for this job
