To be considered for this role candidates must be fully bilingual in English and Spanish
Location: Miramar, Florida Job Type: Full-time - In Office Salary: $40k to $45k per yearAbout the role:As an Administrative Assistant at GBS Group, your primary responsibility will involve closely collaborating with colleagues to fulfill administrative duties for accountants, management, and customers. This role requires possessing exceptional interpersonal and problem-solving skills. Your time at GBS Group as an Administrative Assistant will entail facilitating various administrative tasks within the department.A crucial aspect of this position is the ability to handle confidential information with the utmost discretion.
You must be adaptable to handle multiple competing demands efficiently while providing the highest level of customer/client service and response. Success in this role will be measured by your capability to achieve high-performance goals and meet deadlines, even in a fast-paced environment.Key Responsibilities:
- Send, mail, and process client deliverables through our client portal, email, and mail.
- Send documents for e-Signature
- Respond promptly to client inquiries via phone, email, or in-person, providing exceptional customer service.
- Receives, sorts, and forwards incoming mail.
- Take and retrieve messages for various personnel.
- Handle incoming calls, directing callers to the appropriate associate. Transfer a caller to an associate’s voice mailbox when the associate is unavailable.
- Provides callers with information such as company address, directions to the company location, company fax numbers, company website, and other related information.
- Coordinate the pick-up and delivery of express mail services (FedEx, UPS, etc.)
- Assist in the ordering, receiving, stocking, and distribution of office supplies.
- Perform clerical duties such as photocopying, faxing, filing, and collating documents.
- Prepare documents and reports needed for management, ensuring accuracy and timeliness.
- Greets and directs visitors to the company.
- Supports General Office Functions
- Manage executives’ calendars
- Make travel, meeting, and event arrangements as needed
Requirements:
- Fully Bilingual in English & Spanish, with excellent verbal and written communication skills.
- Prior customer service experience
- Exceptional organizational skills and attention to detail.
- Extraordinary interpersonal and problem solving skills
- Intermediate Microsoft Office suite experience (Outlook, Word, Excel, and PowerPoint)
- Background in administrative, accounting, or taxes-related field
Benefits:
- 401(k)
- Dental insurance
- Health insurance
- Paid time off
- Vision insurance
About GBS Group:At GBS Group, we help entrepreneurs and executives create opportunities by building better businesses. We accomplish our mission by providing integrated business solutions to small and medium businesses. GBS Group has two (2) main areas of expertise:
- Start-up Services
- Financial & Tax Advisory
At GBS Group, our diverse team of multi-disciplinary consultants partners with our clients to ensure that they are accomplishing their business goals. GBS Group prides itself on providing high-quality services through a culture of empathy, understanding, and integrity with our clients. Our client’s success is our success. GBS Group has offices in Miramar, FL.
