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Senior Consultant - Legal Technology & Operations

HarborUnited StatesRemote
This job is no longer open

Harbor is seeking a
Senior Consultant to join our dynamic Legal Technology & Operations – Corporate Legal Technology team. Our team is at the forefront of innovation and delivery for our corporate legal department clients, with deep experience in evaluating legal processes and technology, developing technology roadmaps, system selection and implementation, and change management. We work with leading vendors allowing clients to benefit from our product-specific expertise and market perspective. We serve both as advisors and as experienced, scalable hands-on resources, collaborating with our clients to contain risk and cost through operational improvement, efficient data management, and technology usage.  As a part of the Corporate Legal Technology Team, we will rely on you to work closely with Harbor project team members and clients to lead requirements gathering and analysis, executing against legal technology best practices, and leveraging our methodologies to facilitate the selection, implementation and/or optimization of legal technology systems and tools leveraged by our corporate law department clients.

As a Senior Consultant, you will be expected to work with senior and junior-level internal resources, to help manage the project lifecycle. This is a fully remote position that can be worked from anywhere in the USA, Canada or the UK.

Job Duties and Responsibilities:


  • Leverage industry knowledge, organizational skills, and project management experience to support all aspects of projects including facilitating requirements gathering, preparing documentation of processes, and helping to implement identified solutions
  • Support client business process review, identify key client business requirements and support transformation of business requirements to technical requirements and design
  • Draft deliverables during a project lifecycle including findings and recommendations, functional and technical design documents, data maps, test scripts, training and communication plans, training guides.
  • Configure and develop technologies based on technical requirements and design
  • Administer system testing, track defects, and collaborate with technology providers and clients to resolve defects (on technology related projects) 
  • Assist with management of project scope, schedules, workplans, timelines, and budgets 
  • Manage client expectations and project scope, communicating directly with clients to continually foster relationships
  • Become proficient in specific legal technologies related to active projects
  • Conduct research on client industries, legal technology, and legal industry trends
  • Assist in business development efforts such as proposals, workplans, and presentations
  • Seek opportunities to proactively contribute to the growth and development of the Corporate Legal Technology team and Harbor 

Experience, Education and Other Qualifications:


  • 3+ years of relevant experience in the legal or consulting industry (i.e., in-house legal department, law firm, legal software provider, consulting firm)
  • 3+ years experience in legal technology contributing to assessments, requirements gathering, system design, configuration, implementation, testing and deployment, with experience implementing ELM/eBilling + Matter Management, Legal Hold, and Legal Workflow tools. 
  • Experience with TeamConnect, Onit/SimpleLegal, CounselLink, Legal Tracker, Brightflag, doeLegal, and similar systems is preferred; this experience should include related data migration and integration workstreams
  • Four- year degree in Finance, Business, Computer Science, Software Engineering, Information Science, Economics, Statistics, Accounting, Data & Analytics, and the like, or equivalent combination of experience and education 
  • Understanding of the implementation process including requirement analysis, design, configuration/development, migration, testing, and change management
  • Strong observational, analytical, numerical reasoning, business acumen, problem solving and leadership skills; proficient in process mapping
  • Effective communication and storytelling skills (written and spoken) and a client service-centric mindset 
  • Strong organizational skills with the ability to work on multiple projects simultaneously, prioritize tasks, maintaining exacting standards for work product and attention to detail
  • Project management experience, including managing tasks, resources, and financials on various stages of technology implementation projects
  • Excels in a cooperative team environment; takes initiative to forward team operational efficiency through improved methodologies; able to ideate and create client deliverables with moderate oversight
  • Positive, enthusiastic attitude and entrepreneurial spirit with an eagerness to quickly learn and develop new subject matter expertise and business skills
  • Advanced computer skills (primarily Excel, Word, PowerPoint, and Visio); familiarity with use of Outlook, Teams and SharePoint as collaboration tools

About Us:


Harbor is the preeminent provider of expert services across strategy, legal technology, operations, and intelligence. Our globally integrated team of 800+ strategists, technologists, and specialists navigate alongside our clients – leading law firms, corporations, and their law departments – to provide essential resources and invaluable insights. Anchored in a rich heritage of deep knowledge, steadfast relationships, and mutual respect, our unwavering dedication lies in shaping the future of the legal industry and fostering enduring partnerships within our community and ecosystem.Harbor is an equal opportunity employer.

All qualified applicants will receive consideration for employment without regard to race, ethnicity, color, religion, sex, sexual orientation, gender identity, marital status, civil union status, national origin, ancestry, age, parental status, disabled status, veteran status, or any other legally protected classification, in accordance with applicable law.

This job is no longer open

Life at Harbor

Harbor - the merger of HBR Consulting + LAC + Wilson Allen - is the preeminent provider of expert services across strategy, legal technology, operations, and intelligence. Our globally integrated team of 650+ strategists, technologists, and specialists navigates alongside our clients – leading law firms, corporations, and their law departments – to provide essential resources and invaluable insights. \n\nAnchored in a rich heritage of deep knowledge, steadfast relationships, and mutual respect, our unwavering dedication lies in shaping the future of the legal industry, and fostering enduring partnerships within our community and ecosystem.
Thrive Here & What We Value1. Emphasis on Thought Leadership and Problem Solving2. Commitment to Enduring Partnerships within our Community and Ecosystem3. Unwavering Dedication to Shaping the Future of the Legal Industry4. Rich Heritage of Deep Knowledge, Steadfast Relationships, and Mutual Respect5. Career opportunities and attractive packages (competitive salaries, benefits, incentives, profit share scheme)6. Professional culture valuing hard work for high client satisfaction7. Encouragement of ambition and reward for success8. Collaborative Team Environment9. Entrepreneurial Spirit10. Equal Opportunity Employer with a Commitment to Inclusion
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