Who We Are
QGenda is redefining healthcare workforce management everywhere care is delivered. We're on a mission to empower the healthcare industry to better onboarding, deploy, and manage their workforce. Over 4,500 healthcare organizations have trusted us to help them make strategic workforce decisions through our unified software platform. With more than 600 employees across the US, we are united in our vision and culture to make a difference for our customers, while enjoying the day-to-day. At QGenda, we value our employees and their contributions toward the success of the business.
We strive to create a dynamic work environment that fosters growth, innovation, and collaboration, where employees can be proud of the work they do and the impact it has on the healthcare industry. QGenda is headquartered in Atlanta. To learn more about QGenda, visit us at qgenda.com or follow us on Instagram or LinkedIn.
About Your Role
QGenda Customer Education is seeking a talented Training Content Developer to join our dynamic team. The Training Content Developer will play an important role in creating comprehensive training materials for our healthcare workforce management software. You will collaborate closely with our Instructional Designers to bring educational content to life. While the Instructional Designer crafts or validates the overarching design of our training materials, you will play a pivotal role in transforming these concepts into engaging instructional media.
This role will be customer-facing, working closely with QGenda subject matter experts (SMEs) and other customer-facing teams to understand customer training needs and developing engaging, effective training content to ensure successful adoption and utilization of our software solutions.
How You’ll Make an Impact
- Collaborate with the Instructional Designer to understand training goals and design, and develop those into world class training materials.
- Work with internal stakeholders and the Instructional Designer to identify client requirements and develop training tailored to meet their specific needs.
- Develop a variety of training materials, including e-learning modules, video tutorials, knowledge base articles, and interactive simulations, utilizing training development best practices.
- Administer the Customer Education learning management system (LMS).
- Occasionally facilitate virtual training sessions and webinars for clients, demonstrating software functionalities and providing hands-on guidance.
- Continuously evaluate and update training materials to ensure relevance, accuracy, and effectiveness in accordance with software updates and releases.
- Develop subject matter expertise on our software products, providing expert guidance and support in the development of training materials.
How You Can Make an Impact
- Excellent communication and interpersonal skills, with the ability to effectively engage with SMEs, stakeholders, and cross-functional teams.
- Highly organized, detail-oriented, and capable of managing multiple projects simultaneously in a fast-paced environment.
- Flexibility to travel occasionally for team activities in Atlanta, GA.
Experience You Bring
- Proven experience (3 years) in curriculum development, instructional design, or e-learning development, preferably within the healthcare industry or SaaS software environment.
- Strong understanding of adult learning principles and instructional design models (e.g., ADDIE, SAM).
- Proficiency in e-learning authoring tools such as Articulate Storyline, Adobe Captivate, Camtasia, Snag It, or similar software.
- Experience with LMS’s and familiarity with SCORM standards.
Not Required, but Nice to Have
- Experience/exposure to the healthcare ecosystem
Applicants for this position must be authorized to work for any employer in the U.S. We are unable to sponsor or take over sponsorship of an employment visa at this time.
What’s In It For You
We offer a comprehensive total rewards package to support our full-time employees and their family’s day-to-day needs, well-being and major life events, which includes:
- Fully company-paid options for medical (both in-person and virtual), dental and vision insurance
- Flexible paid time off (PTO) policy to enjoy periods of uninterrupted rest and relaxation for a healthy work/life balance
- Paid parental leave for birth, adoption or permanent placement 401(k) with company match
- Options to work in a hybrid-working model or remotely from home, depending on the position
- Annual Costco membership, cell phone stipend, commuter benefits, in-office perks and more
QGenda delivers technology solutions to improve how healthcare is delivered and increase access - for everyone. We can only succeed by bringing together diverse minds, thoughts, ideas and team members to create better solutions for our customers and make us a better company as a whole. We are committed to creating a culture of embracing diversity, inclusion and equity for all. QGenda is an Equal Employment Opportunity employer and makes all employment decisions without regard to race, color, religion, creed, gender, sex (including pregnancy), sexual orientation, gender identity or expression, natural origin, ancestry, age, marital status, disability or genetic information, military status, status as a disabled or protected veteran or any other protected status under applicable law. If you require accommodations or assistance to complete the online application process, please contact recruiting@qgenda.com and identify the type of accommodation or assistance you are requesting.
Do not include any medical or health information in this email. We will respond to your email promptly.
