Passionate about precision medicine and advancing the healthcare industry?
Recent advancements in underlying technology have finally made it possible for AI to impact clinical care in a meaningful way. Tempus' proprietary platform connects an entire ecosystem of real-world evidence to deliver real-time, actionable insights to physicians, providing critical information about the right treatments for the right patients, at the right time.We are looking for a Clinical Lab Associate who will be responsible for Sample Returns and Sendouts.
Duties and Responsibilities:
- Facilitate efficient specimen return and send-outs to custodian pathology laboratories and Tempus partners
- Monitor high-priority requests and audits to ensure customer retention and satisfaction
- Sort, file, and maintain long-term FFPE specimen storage
- Develop a firm understanding of lab processes and databases
- Ensure all sample return documentation is professional, accurate, and HIPAA-compliant
- Engage in timely issue reporting and resolution
- Build and maintain effective relationships with other laboratory employees
Preferred Qualifications:
- High School degree or GED required.
- Bachelor's Degree in a related field preferred.
- Highly organized and systematic, superb attention to detail and ability to complete tasks with a high degree of accuracy
- Show initiative and ability to work as part of a high-level team while working independently on mission-critical tasks
- Proven ability to learn new skills quickly and adapt to new processes smoothly
- Computer proficiency with equivalent knowledge of standard software and general familiarity of standard office equipment and technology
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We are an equal opportunity employer. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.
