MDM, CC&B Infrastructure Engineer

Infrastructure Engineer Responsibilities will include:

• Configure and implement the Oracle Software as a Service (SaaS) and provide solution that meets utilities OMS and ADMS needs.
• Work closely with team members with complex issues (usually time sensitive and business critical) in a positive manner.
• Proactively identifies opportunities to save costs and more effectively manage servers.
• Maintain contact with consultants to identify proactively changes as needed.
• Problem and root cause management in the areas of system performance, security and connectivity.
• Participate in process improvement initiatives.
• Design, deploy and maintain the infrastructure that supports application resilience.
• Provide on-call support services with flexible hours and schedule.
• Tune hardware and software configurations for local and client environments.
• Planning in detail, all tasks needed to perform server hardware or software deliverables and communicate and explain these plans to non-technical teams and obtain consensus and approval.
• Update hardware needed to maintain the network and servers.
• Troubleshoot any network and connectivity issues that may arise and provide solutions.
• Identify system and/or application issues and the ability to work with users and/or clients if needed to resolve issues.
• Ensure voice and data flow smoothly through the company.
• Create/define metrics that accurately reflect the current state of a given process.

Requirements Include the Following:

Education and Qualifications:

• Undergraduate degree in Network Systems Administration, Information Systems Technology, Computer Engineering, or related technology field (Preferred)
• 
  5+ years overall relevant professional experience, including experience in consulting and large scale system implementations
• 
  Solid understanding of SDLC and some technical acumen (scripting or basic coding languages, software testing, techno/functional skills)
• 
  Experience with Software as a Service (SaaS), Platform as a Service (PaaS), and Infrastructure as a Service (IaaS)
• 
  Experience with the OUAF applications like Oracle Utilities Customer Care and Billing (CC&B), Oracle Utilities Meter Data Management (MDM), Oracle Utilities Smart Grid Gateway (SGG) and Oracle Utilities Customer to Meter (C2M).
• 5+ years’ experience in the following subjects:
• Linux server configuration for lightweight deployment (no GUI). Ability to successfully create custom kernels, automate startup and recover damaged systems
• Linux via command line
• Shell scripting
• OEM (Oracle Enterprise Manager)
• Middleware knowledge
• SQL knowledge
• Networking:
• Firewalls & VPN (SonicWALL is the current platform)
• Wi-Fi Management
• Network Switch configuration including VLANs and Trunking
• Multi-switch topologies (Dell managed switches currently used)

Preferred/Highly Desirable:

• WebLogic Administration:
• Management of clustered environments
• Monitor and scripted deployment of applications
• Performance tuning and monitoring
• Oracle Database Administration experience
• Virtualization:
• Experience managing virtualized infrastructure
• VMWare vCenter, ESXi, Workstation and Player
• Oracle VM and OVM Manager
• Veeam Backup and Restore
• DNS and name registration
• Active Directory, both GUI and PowerShell manipulation
• Experience supporting Microsoft Office and related applications is highly desired. 

Skills and Specifications:

• Ability to travel 20-50% of the time (generally Monday through Thursday every other week on client site). Location of clients varies but is generally within the United States
• Strong communication skills are necessary (oral and written). This includes the ability to communicate and explain plans or issues to non-technical teams
• Must be able to work as part of a team, maintain a good work ethic, be a self-starter
• Must be able to break down overwhelming problems in order to solve manageable sub-components
• Must be able to learn new technology
• Must be deadline oriented, able to identify risks and quickly resolve issues
• Competency in problem and root cause management in the areas of system performance, security and connectivity
• Ability to identify system and/or application issues and the ability to work with users and/or clients if needed to resolve issues. 
• Ability to follow directions.
• Ability to provide on-call support services with flexible hours and schedule
• Experience tuning hardware and software configurations for local and client environments
• Ability to create/define metrics that accurately reflect the current state of a given process