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Oracle CC&B Techno-Functional Consultant

Red Clay ConsultingWorldwideRemote
This job is no longer open

Red Clay’s technical and functional consultants serve as critical conduits for delivering game-changing solutions in the utility industry. Our teams install and configure software, advise on various projects, guide utilities employees in adopting and utilizing new systems, and ensure these systems are maximized and maintained.  
Headquartered in Atlanta, Georgia, Red Clay employees pepper the map throughout the U.S., Canada, and Colombia, South America. In additional to being geographically diverse, we are a dynamic mix of work and life experiences, educational backgrounds, interests, and cultures. We are currently looking for a full-time Techno-Functional Consultant with at least five years of recent experience implementing or supporting Oracle Utilities Customer Care & Billing (CC&B) and/or Customer to Meter (C2M).

The key objective of this role is to identify, prioritize, design, and develop enhancements and integrations supporting our client’s Oracle Utilities solutions. You can be based in any US or Canadian major city and work remotely; light travel may be required in the future post COVID.Essential Functions and Responsibilities:Serve as a Techno-Functional Consultant for the Client’s Oracle Utilities solution which consists of:

  • Oracle Customer Care and Billing (CC&B)
  • Oracle Meter Data Management (MDM)
  • Service Order Management (SOM)
  • Smart Grid Gateway (SGG)
  • Oracle Operational Device Management (ODM)

  • Collaborate with the Red Clay Lead and Project Manager to support client in identifying, quantifying, and prioritizing enhancements for backlog refinement
  • Adopt client’s agile SDLC for Oracle Utilities enhancements
  • Design, develop, test and deliver prioritized enhancements
  • Support client in the definition and execution of test scenarios and test cases
  • Liaise between client IT and business teams to gather and validate requirements and proposed solutions
  • Provide guidance, direction, and knowledge transfer (KT) to client IT resources to enable internal development of enhancements
  • Advise client on technical best practices and product features
  • Support troubleshooting, debugging, and defect resolution for enhancements

Required Skills & Qualifications:

  • 5+ years overall relevant experience implementing and/or supporting CC&B/C2M, including  consulting or services.
  • Utility industry experience.
  • Strong product knowledge of Oracle Utilities Customer Care and Billing (CC&B) or C2M including design, development, configuration, and enhancements.
  • Deep understanding of the Meter-to-Cash flow/Billing.
  • Strong knowledge of SQL.

  • Undergraduate degree in Computer Science, Engineering, Mathematics, Information Systems

If your background is a good match and you want to work with an industry leader, apply today!

This job is no longer open

Life at Red Clay Consulting

Red Clay Consulting has provided systems integration services to the utilities industry since its inception in 2001 and has implemented Oracle Utilities products since its partnership with LODESTAR Corporation in 2006. As a certified Oracle Gold Partner with an OPN Specialization for MDM 2 and SGG2, Red Clay Consulting provides a cost-effective opportunity to collaborate with a trusted and valued Oracle Utilities implementation and system integration partner. In addition to this esteemed certification, the Red Clay team delivers the deepest experience in the industry with Oracle Utilities and supports this competency with robust technical integration skills. \n\nRed Clay is strongly positioned, thoroughly trained and highly respected in the energy and utility industry. We have built our credibility in the marketplace by providing our customers with exceptional IT resources and project leadership. \n\nIf you thrive in a socially cohesive environment of smart AND fun people, Red Clay is probably the place for you. Here, we believe in you. We want to see you grow. Your opinions matter. And, you're rewarded for it with competitive compensation, generous benefits and professional development.\n\nIt can take some getting used to, but it comes from an understanding of where you are, a respect for what you’re trying to accomplish and a potent combination of intelligence, humor, experience and belief that we can get you there.\n\nIf you crave recognition, have ideas that you want to be heard and, most importantly, are someone who wants to feel like you’re making a difference, then we want to hear from you.\n\nVisit www.redclay.com to learn more about our mission of doing what’s right and fair for our clients, our employees and our company. Contact us today!
Thrive Here & What We Value1. Collaborative Work Environment2. Continuous Learning and Adaptation3. CustomerCentric Approach4. Efficient Problem Solving5. Event Success and Coordination6. Attention to Detail in Asset Management7. Supportive Team Dynamics8. Innovationdriven environment with teamwork focus9. Flexible work schedule for remote/hybrid arrangements10. Commitment to diversity, equity, and inclusion
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