Maven is the world’s largest virtual clinic for women and families on a mission to make healthcare work for all of us. Maven’s award-winning digital programs provide clinical, emotional, and financial support all in one platform, spanning fertility & family building, maternity & newborn care, parenting & pediatrics, and menopause. Employers and health plans trust Maven’s end-to-end platform to improve clinical outcomes, reduce healthcare costs, and provide equity in benefits programs. Founded in 2014 by CEO Kate Ryder, Maven has raised $300 million in funding from top healthcare and technology investors including General Catalyst, Oak HC/FT, Sequoia, Dragoneer Investment Group, and Lux Capital.
An award-winning culture working towards an important mission – Maven Clinic is a recipient of over 30 workplace and innovation awards, including:
- TIME 100 Most Influential Companies (2023)
- CNBC Disruptor 50 List (2022, 2023)
- Fast Company Most Innovative Companies (2020, 2023)
- Built In Best Places to Work (2023)
- Fortune Best Workplaces NY (2020, 2021, 2022, 2023)
- Great Place to Work certified (2020, 2021, 2022, 2023)
- Fast Company Best Workplaces for Innovators (2022)
- Built In LGBTQIA+ Advocacy Award (2022)
Maven is looking for a Manager, Revenue Operations (Deal Desk). Reporting to the Head of Revenue Operations (with a dotted line to the Strategic Finance organization), you will have responsibility for overseeing the strategy, analytics and operations that go into deal pricing, sales commissions and other sales-related functions. This position will partner closely with Growth and Strategic Finance to help accelerate sales and scale the business in an enduring way.The ideal candidate has great analytical skills and business acumen, along with strong written and verbal communication skills, potentially starting their career in management consulting or investment banking. You can build complex models, and distill complicated mathematical concepts so they are easily understood.
You can think about the “big picture” as it relates to sales and commissions strategy, while also rolling up your sleeves to run the model and build supporting communication. You enjoy the rapidly evolving nature of start-up life and are always looking for more efficient ways to do things.
As a Revenue Operations Manager, you will:
- Analyze and structure complex deals, working closely with Growth, Strategic Finance and Accounting leaders to ensure deal pricing is competitive while maintaining profitability targets
- Oversee the operational components of deal desk, ensuring SLAs are met; collaborate cross-functionally and identify bottlenecks to ensure deals don’t stall
- Subject matter expert to Growth in pricing structure and margin guidance, including creating sales materials (memos and/or slides) to support pricing and deal terms
- Own and manage the pricing calculator used by the sales team, keeping it up to date based on market dynamics and internal priorities while maximizing self-service capabilities
- Develop and manage appropriate systems and processes for QA of deals prior to movement to Closed Won
- Create and participate in training the Growth organization on the pricing and deal desk processes and approvals
- Partner with Growth and Finance on sales commission strategy to set sales goals that meet company objectives
- Build the commission strategy to scale, including goal setting, tracking, and quantifying payouts
- Present deal recommendations and commissions plans to executive audiences
- Work on ad-hoc Growth and Revenue Operations-related projects
Qualifications:
- Foundational experience at a management consulting or investment banking; highly skilled at Excel, Google Sheets and Google Slides
- Strong analytical skills and business acumen; experience using quantitative and qualitative data to provide realistic recommendations
- Excellent communication skills, both written and verbal, with the ability to interface with and influence sales and finance leaders
- Adept at problem solving and proposing practical solutions
- Strong attention to detail
- Operates with a strong sense of urgency, energy and enthusiasm. Leads with a passion to fulfill the shared mission and vision of the organization. Effective in a very fast-paced environment.
- (Preferred) Experience with Salesforce and ASC 606 knowledge
- (Preferred) 3+ years of relevant professional experience in deal desk, commercial processes, contract or order form management
For candidates in NYC, CO, or CA, the base salary range for this role is $130,000-$160,000 per year. You will also be entitled to receive stock options and benefits. Individual pay decisions are based on a number of factors, including qualifications for the role, experience level, and skillset.At Maven we believe that a diverse set of backgrounds and experiences enrich our teams and allow us to achieve above and beyond our goals. If you do not have experience in all of the areas detailed above, we hope that you will share your unique background with us in your application and how it can be additive to our teams.
Benefits & Perks:
We are reimagining what a supportive workplace looks like, from the inside out. On top of standards such as employer-covered health, dental, and insurance plan options, and generous PTO, we offer an all-of-you, inclusive approach to benefits:
- Maven for Mavens: access to the full platform and specialists, including care for everything from mental health, reproductive health, family planning, pediatrics.
- Whole-self care through wellness partnerships
- Weekly breakfast, lunch, and get-togethers
- 16 weeks 100% paid parental leave, flexible time upon return, and $1.5K/mo for 2 months, new parent stipend (for Mavens who've been with us at least six months)
- Annual professional development stipend and access to a personal career coach through Maven
- 401K matching for US-based employees (immediately vesting)
These benefits are applicable to Maven Clinic Co., US-based, full-time employees only. 1099/Contract Providers are ineligible for these benefits.
Maven is an affirmative action and equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, disability, age, sexual orientation, gender identity, national origin, veteran status, or genetic information. Maven is committed to providing access, equal opportunity and reasonable accommodation for individuals with disabilities in employment, its services, programs, and activities. Maven Clinic interview requests and job offers only originate from an @mavenclinic.com email address (e.g jsmith@mavenclinic.com).
Maven Clinic will never ask for sensitive information to be delivered over email or phone. If you receive a scam issue or a security issue involving Maven Clinic please notify us at: security@mavenclinic.com. For general and additional inquiries, please contact us at careers@mavenclinic.com.
