About Druva
Druva enables cyber, data, and operational resilience for every organization with the Data Resiliency Cloud, the industry’s first and only at-scale SaaS solution. Customers can radically simplify data protection, streamline data governance, and gain data visibility and insights as they accelerate cloud adoption. Druva pioneered a SaaS-based approach to eliminate complex infrastructure and related management costs and deliver data resilience via a single platform spanning multiple geographies and clouds.Druva is trusted by thousands of enterprises, including 60 of Fortune 500, to make data more resilient and accelerate their journey to the cloud.
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About Role:
As a
Senior
Staff Software Engineer (Escalations),
you will be responsible for fixing product bugs and delivering code changes to the Production part of product reliability, resiliency, stability & sustenance for all Druva SaaS Customers. This role will require excellent communication skills as you will collaborate with Product Management, CloudOps, Development & Customer-Facing Teams to refine requirements, product architects to propose architectural changes, and other product owners to drive features for usability/supportability/quality.
Key Skills:
- 6 - 9 years of experience in a combination of Development and Sustenance roles.
- Extensive hands-on experience in Go/Python/C/C++/Java on Unix/Linux or Windows platform
- Excellent programming skills along with Data structures, Algorithms, and Design Concepts
- Strong problem-solving skills and demonstrated ability to articulate and present technical solutions.
- Strong interpersonal and communication skills, both written and verbal, with the ability to develop and maintain working relationships at all levels, both with customers and internal stakeholders.
- Experience in enterprise software, deep knowledge of software development including threading, network, and disk IO, data transformations, data integrity, systems management, systems administration, and monitoring.
Desirable Skills:
- Exposure to specific technologies around Office 365/VMWare/HyperV/Nutanix/Oracle/MSSQL
- 3+ years of software development experience in C/C++/ Python/Golang
- Experience in the development of complex, scale-out, distributed systems based on Service Oriented Architecture/Micro services
- Experience in Cloud Technologies (preferably AWS)
- Knowledge of the Backup or Storage domain will be an advantage.
Role and Responsibilities:
- Suggest and propose solutions to complex design problems for respective technology/workload.
- Fix Product Bugs and deliver code changes to Production.
- Work closely with the Sales/Tech Support/Customer Success/Professional Services team assisting them on their POCs and Implementation Projects.
- Own and drive the Cloud Production issues for investigation and RCA, delivering a solution and working with the extended development teams.
- Drive validation of future releases in a staging environment for customer use cases, a gatekeeper for product release and quality assurance.
- Partner with respective scrum teams and Product Management for feature design & product improvements.
- Ensure communication flows well cross-functionally for product updates and known issues.
Qualification
- B.Tech/B.E/M.E/M.Tech (IT or Computer Science) or equivalent
