Senior Director, Space Operations

Sr. Director, Space Operations for a network company focused on connecting and supporting female leaders (Project 1972, Inc. d/b/a Chief, New York, NY): lead and scale Chief’s clubhouse program; manage the development of new spaces in addition to running the day to day operations of existing spaces; manage, lead and develop Clubhouse Managers; support and guide Clubhouse Teams in resolving issues and needs related to Member experience; plan, coordinate and shape the operation of Food and Beverage department across all flagships; ensure regular communication with the VP/CXO regarding goals, achievements and action plans to ensure accountability with the team; oversee F&B Strategy and P&L across all clubhouses, including headcount, menu development and planning, inventory tracking and POS systems; strategize new ways to drive revenue, attendance and engagement within clubhouses; responsible for the Clubhouse service experience in all areas of the Member Clubhouse journey and Food & Beverage experience; work cross-functionally with MX, Community, Events, Marketing, Finance, Product, Data and Membership to strategize areas of improvement and inform them of new happenings; oversee OPEX to ensure accurate tracking and identify areas of improvement; oversee cohesive process for all new space openings and operational launches, with clear timelines and objectives; work collaboratively and proactively communicate across all internal departments involved in new openings; work with the People Team to create and maintain local operation job descriptions, hire competent personnel and oversee employee training programs.