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Senior Account Executive

MuxNew York, New York, United StatesRemote, Onsite
This job is no longer open

About Mux


Mux is video for developers. Our mission is to democratize video by solving the hard problems developers face when building video: video encoding and streaming (Mux Video), video monitoring (Mux Data), and more. Video is a huge part of people’s lives, and we want to help make it better.We’re committed to building a healthy team that welcomes a diverse range of backgrounds and experiences. We want people who care about our mission, are ready to grow, believe in our values (from Be Human to Turn Customers Into Fans), and want to make the people around them better.You’ll be joining a tight-knit team with experience at places like Google, YouTube, Twitch, Zencoder, Fastly, and more.

Our founders previously started (and sold) Zencoder, an early leader in cloud video technology, and authored Video.js, the biggest HTML5 video player on the web. We organize Demuxed, the premiere conference for video engineers in the world.We’re backed by top investors like Coatue, Accel, Andreessen Horowitz, and Y Combinator. You’ll get to work with amazing companies: hundreds of startups, plus Strava, Patreon, Vimeo, Robinhood, PBS, and Equinox. Customers large and small love working with us and love our team.We’re growing quickly and are building something big together.

We’d love to hear from you!

About the Role


As our Senior Account Executive, you will drive and close new business for Mux products. You will build a deep technical understanding of our products and existing customer use cases to drive growth. You will create an outbound prospecting plan to augment your business and explore new verticals and customer profiles. You are excited to jump into something challenging, highly technical, fast paced, and with a lot of room to grow. This is a building role and requires a significant level of creativity, experimentation, and resilience.

Tenacity and strong business acumen are a must.

What Youʼll Do


  • Build pipeline across named top pursuit accounts in AMER via outbound. Thoughtfully build an approach strategy for each account, leverage investor networks, executive outreach, field events, and a sound BDR motion, to establish the right connections within a prospective customer’s organisation.
  • Drive a culture of sales excellence. Tenaciously bring value to new customers by understanding how video can help unlock their business goals.
  • Handle and grow a book of business in collaboration with Operations and Customer Success, proactively leading expansion opportunities with existing customers in our base.
  • Understand our GTM strategies (and experiments), test them, providing feedback and suggestions during deal cycles to improve them.
  • Work closely with Solution Engineers to resolve prospects’ technical challenges across all verticals and facilitate a solution elegantly oriented to the customer’s business need and long term strategy

Who You Are


  • 5+ years of B2B SaaS sales experience (in a closing role)
  • Proven aptitude to learn a complicated process or system (our product is very technical, you must want to learn it and have an ability to apply that technical knowledge in a commercial setting)
  • Self starter with a proven track record of both creatively solving problems and exceeding sales targets
  • Driven to perfect a sales motion, honing product market fit, excited to act as “first sales hire,” drafting off the momentum of a strong founder led sales motion. We have a lot of strong processes, tools, and teams in place - but you know how to take advantage of a founder or investor intro and build a relationship.
  • Wants to build a winning team (we have one, you want to double its revenue and redefine its next era

The compensation for this role is between $200K-$265K OTE. Actual pay may be dependent upon many factors, such as location, education, experience, skills, and internal equity. In addition, we offer a variety of benefits to employees that may include merit increases, equity, home office stipends, paid holidays, unlimited PTO, medical, dental, vision, short and long-term disability benefits, and life insurance, among others.If you don't have all of these requirements but think your experience could be a great fit, that's okay! Please apply and we can talk about what's most needed in the role.

U.S. Benefits


You'd join an amazing team from places like Google/YouTube, Amazon/Twitch, Facebook/Oculus, Brightcove, Bain, and the BBC. We have a supportive culture that cares about both excellent work and work-life balance.We are remote-equal, with office space in Downtown San Francisco and another in London, right next to Liverpool Station.

  • Flexible PTO with 2-week minimum + 11 company holidays
  • Weekly no-meeting days + quarterly focus weeks
  • Healthy work-life balance encouraged
  • Competitive health, dental, and vision insurance (99% employee and 60% dependent premium coverage)
  • Fertility benefits
  • Flexible spending accounts for healthcare, dependent care, and commuter benefits
  • Short-term and long-term disability insurance
  • Group life insurance
  • Critical illness & accident insurance
  • Travel accident insurance
  • Employee Assistance Program (EAP)
  • Medical support concierge service
  • 401(k)
  • Paid parental leave
  • Investment in career growth and training
  • Continued education stipend
  • Thought leadership and peer recognition program
  • Reimbursements for headphones, cell phones, device upgrades, and SVoD services of Mux customers
  • Lunch reimbursement program

Mux is an Equal Opportunity Employer committed to building a diverse company. We believe diversity makes us better, and we strive to be inclusive and equitable. That’s why we do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status or disability status.

This job is no longer open

Life at Mux

Mux is an API-first video platform designed by experts to make world-class video streaming and analytics possible for every development team. Self-optimizing videos take the guesswork out of encodings, delivery, and renditions. Mux makes your video look beautiful on every device, every time. We offer two products, Mux Video and Mux Data. Mux Video is a simple API to advanced video streaming. Powered by data and designed by video experts, Mux Video makes beautiful video possible for every development team. Post a video or live stream with a single API call, and watch it within seconds. Mux Video handles the encoding, storage, and delivery. QoE and performance analytics provided by Mux Data is included by default for every Mux video stream.This real-time data is used to create the right renditions for every device and title, resulting in greater reliability and better viewer experiences. Mux Data is a Quality of Experience analytics platform that measures the performance metrics that actually matter to viewers: rebuffering, startup time, video quality, and errors. Our intuitive dashboard quickly gives users the insight to find issues and make improvements through features like A/B testing, industry-wide scores, alerts, and detailed information about every single video view. The product works out of the box on HTML5, iOS, Android, and major OTT platforms. All data is available via exports and APIs, making it easy to integrate Mux Data into other systems.
Thrive Here & What We Value1. Commitment to building a healthy team with diverse backgrounds2. Belief in values: Be Human to Turn Customers Into Fans3. Rapid growth and collaborative partnerships4. Supported by top investors (Coatue, Accel, Andreessen Horowitz, Y Combinator)5. Remote-equal offices in San Francisco and London6. Organizes premier conference for video engineers: Demuxed7. Focus on work-life balance with flexible PTO, no-meeting days, and quarterly focus weeks8. Competitive insurance benefits (health, dental, vision)9. Comprehensive employee assistance program10. Investment in career growth and training
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