Hudson Global Scholars is an online education services provider to private schools and families. We partner with schools to go online safely and efficiently. We enable schools to use their own resources and staff, backed by HGS expertise, faculty, curriculum, and technology. We present a flexible program that meets the changing needs of schools now and in the future. HGS operates a variety of accredited online schools that provide partners and families with compatible education, affiliation, and articulation.
POSITION SUMMARY
The Registrar will facilitate and maintain proactive communication among faculty, students, program managers, partner school administrators, teachers, and parents. This role will oversee the coordination of pre- and post-graduation student services and will stay current on diploma and accreditation requirements affecting credentialing and accreditation. The Registrar will be responsible for accurate completion, maintenance, and production of official signed versions of all required documentation related to student services, student progression, graduation, and accreditation.
The Registrar will also support implementation, and management of all school partners. This person must become an expert in the use of our student information system and other software systems.The functions and responsibilities for this position include, but are not limited to:
- Directly supervise the pre- and post-diploma student services managers and coordinators who will assist the Registrar in managing student services responsibilities, including:
- Student course enrollment, course registration process for students and school partners.
- Maintain student records within our student information system which include, but are not limited to, transcripts, grades, registration data, transfer information, diplomas and invoices.
- Manage and resolving parent, student, school partner and internal questions, requests and issues related to the above which includes monitoring info and registrar email inbox, screening calls, system maintenance, as well as responding to support chats and tickets within service level goals.
- Follow and enforce the set grad plans for each program.
- Set up accounts and notify school or subject teachers and administrative staff of student enrollment.
- Evaluate transcripts and award appropriate credit toward earning a diploma.
- Maintain regular communications with School partner administrators, teachers and students (email, meetings, Teams, etc.,
- Coordinate with Program Managers on the implementation of new School Partners.
- Review challenging applications with appropriate staff as needed.
- Maintain official school and student records as it relates to enrollment, progress, graduation and withdrawal status
- Maintain the Academic Calendar for each school and partner school to ensure proper communications between supporting departments, teachers, administrators and partner schools.
- Provide Report Cards and progress (completion) reports to partner schools as requested.
- Provide coordination and oversight of Scheduling Team
QUALIFICATIONS, KNOWLEDGE AND SKILL REQUIREMENTSThe qualifications and skill requirements for this position include:
- Bachelor’s degree from an accredited University or College required. Degree in education, school guidance, or leadership highly preferred.
- Experience managing delivery of student services in a private K-12 school or higher education institution (Registration (SIS), Transcript administration, Graduation Audits, Guidance Counseling)
- Proficiency in Microsoft Office and Adobe Pro applications
- Three to five years of relevant administrative experience
- Familiarity with eLearning instruction, online course development, and online school management strongly preferred. Solid understanding of best/promising practices of online and blended learning and/or Management of an online program
- Familiarity with online learning technologies, including learning management systems, synchronous learning tools, and other web-based learning software.
- Able to work effectively as part of a cross-functional team with team members located at a distance.
- Must possess excellent oral, written, and interpersonal communication skills to communicate and provide guidance and support to faculty and staff as it relates to the admissions, enrollment, registrar and counseling aspects of the school.
- Ability to speak and present information to small and large groups.
- Excellent organizational skills with the ability to set priorities and achieve them, able to manage a multitude of various processes, simultaneously.
- Results oriented self-starter; ability to take initiative and work independently.
- Excellent calendar management skills, including the coordination of complex executive meetings
- Experience in assisting management with the creation of public facing presentations.
- Strong knowledge of school-based technologies, including SIS, LMS, and MS Office, including Word, Excel, PowerPoint, and Outlook
- High degree of organization, professionalism, good telephone etiquette, discretion, and excellent customer relations.
- Excellent written and communication skills
- Ability to travel (less than 5%)
Hudson Global Scholars is an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity or expression, pregnancy, age, national origin, disability status, genetic information, protected veteran status, or any other characteristic protected by law. Hudson Global Scholars is committed to the full inclusion of all qualified individuals. As part of this commitment, Hudson Global Scholars will ensure that persons with disabilities are provided reasonable accommodations.
