Internal Operations Project Manager - Job Description
We’re HCSS. We’re a software company based in Sugar Land, TX and we provide innovative solutions for the construction industry that helps streamline their operations. Our mission at HCSS is helping customers achieve excellence through our proven, customer-centric, end-to-end solutions and exceptionally helpful service, while providing a great life for our employees. With this mission at the forefront of everything we do, we’re recognized as a pioneer and leader in our market and nominated the “Best Companies to Work for in Texas” 15 years in a row. WHO WE NEED: In this newly created role, the Internal Operations Project Manager is expected to manage multiple projects tied to continuous improvement, internal processes, and customer satisfaction.
This role is focused on managing all the organization’s internal projects together; directing projects so they align with top-level goals and managing the dependencies which exist between projects.
- You are a self-starter, highly organized and able to multitask
- You have the foundational knowledge and skills that a project team demands
- You possess a CAMP, PMP, or are on track to obtain either one
- You are able to manage meetings effectively
- You have strong negotiation and leadership skills
- You are flexible and comfortable working with all areas of the organization and presenting in front of an Executive Team
- You have experience understanding the relationships and impacts between different organizational functions
- You have 3-5 years of experience managing project at different levels, involving cross-organizational teams
- You have experience managing both internal and external stakeholders
- Bonus points if you have worked for a software company
WHAT YOU’LL DO:
- Drive multiple projects, different in nature, requiring different speed and resources. 85% to 90% of workload is expected to be driven by internal stakeholders, mostly executives. The remainder of the projects will be driven by external stakeholders (customers).
- Identify, track, evaluate and prioritize internal project workload.
- Defining project deliverables, creating milestones and documenting and mitigating risks and change requests.
- Ensure projects are tracked and on time, schedule, and budget.
- Lead and collaborate with team members from multiple departments (ex: Sales, Support, Development, etc.) to manage the overall scope of each project. Establish clear ownership for project tasks and ensure team members have necessary tools and resources to achieve completion.
- Work closely with our Internal Compliance team; Identify functional gaps and process inefficiencies, then work with impacted teams to drive solutions. This role contributes to the creation of a standard process and practices across the organization.
- Conduct project post-mortems and create recommendations report to identify successful and unsuccessful project elements
BENEFITS & PERKS:Part of our mission statement is to provide a great life for our employees. We believe that happy employees make for a better company, so we take care of them. Here are a few of the perks we offer:
- Flexibility for you to work in-office or hybrid..
- Medical and Dental Premiums.
- On-site amenities including covered basketball court, soccer field, 200-meter track, etc.
- 401K with match.
- Tuition reimbursement.
- And more!
