ServiceNow Certification Implementation Specialist in Human Resources Service Delivery (CIS-HRSD)
Sigital is seeking an experienced, ServiceNow BPC with experience leading implementations with the Employee Workflows-Human Resources Service Delivery (HRSD). Experience with broad modular experience in HRSD that entails leadership, guiding implementations and solutions. We are an Elite-ServiceNow partner whose mission is to help organizations align their IT Services and Operations Management strategy with their businesses and service delivery needs. This is a remote position.Job responsibilities:● Subject Matter Expert on the delivery of ServiceNow HRSD.● Drives process definition, re-engineering, improvement, and gap analysis of current/to-be processes.
Identifies solutions from a people, process and technology perspective during workshops with key client sponsors and stakeholders, generating the required outputs to the level required for the subsequent stages of the engagement.● Lead workshops and design discussions to document requirements which included creating workshop materials.● Serves as a liaison between client and technical implementation team.● Applies architecture principles to business solutions.● Assisting with end to end testing to ensure the product is ready for go-lives.Qualifications:● The qualified candidate will have 2+ years of experience + CIS for the delivery and implementation of ServiceNow HRSD core module including:● Employee Document Management● Employee Center & Employee Center Pro● Employee Journey● HR Agent workspace● Manager Hub● HR Case Management● Enterprise Onboarding Transitions● Experience with Agent Workspace and Service Portal● Experience developing detailed implementations● Experience + CIS for the delivery and implementation of other ServiceNow applications such as ITSM, or CSM is a plus.● Experience in the delivery and implementation of other HR applications such as Workday, SAP, or Oracle is a plus.● Proven team player and team builder● US Citizen● Excellent communication skills and extensive experience in engaging stakeholders to develop solutions.
Prefer previous consultancy experience.What Sigital offers:• Remote FTE work• Healthcare Benefits• 401K plan• Working for a great Service Elite Partner
