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Company Overview
PCS Retirement, LLC is one of the nation's largest independent and conflict-free retirement solution providers in the industry. PCS provides recordkeeping services to 19,000 plans and 850,000 eligible participants representing more than $26 billion in assets under administration. PCS' comprehensive retirement solutions platform includes business development tools for financial advisors, a data-driven recordkeeping technology that supports all types of retirement plans [401(k), 403(b), 457, Cash Balance, Defined Benefit, Non-Qualified], individual retirement accounts (including payroll deduction IRAs), and health savings accounts.
To learn more, visit https://www.pcsretirement.com/At PCS Retirement, we cultivate an environment built on trust, where every team member is empowered to take ownership and contribute to our shared vision. Through collaborative teamwork we foster growth, both personally and professionally, ensuring that together we exceed expectations and achieve remarkable success.
Job Summary
The head of Program/Project Management position is responsible for leading/facilitating various product and technology related projects for a fast-growing company in the 401k and retirement services sector. The position requires working with business stakeholders, leadership and IT resources to develop and implement project plans while taking ownership of delivering projects on time and on budget. This role is responsible for leading the team members throughout the lifecycle of a project, including developing, implementing, and executing project plans while ensuring the appropriate documentation of both business requirements and project success measures.
The ideal candidate will have a proven track record of managing complex projects, excellent leadership skills, and the ability to work collaboratively with cross-functional teams.
Job Responsibilities
- Develop and implement project management processes and methodologies to ensure successful project delivery
- Works with the project team in all team coordination activities, including facilitation of project kickoff meetings, weekly project status meetings, work break down and status tracking, project / program reporting and project closure activities
- Maintain project schedules, budgets and resource plans and takes ownership in working with project teams to deliver projects on time, escalating issues as identified while working swiftly to remove barriers that present risks to the project.
- Establishes project team execution standards and meeting cadences, including the standard usage of project management tool usage in a manner consistent with program management guidelines
- Effectively manages new project team demand, including facilitating and managing new work (intake) requests and change controls
- Works with the project team, as well as internal and external stakeholders, to influence and drive decision making for key decisions impacting the project team’s scope, costs, resources and schedules
- Contributes to the advancement and continuous improvement/innovation of project management practices and tools across the organization
- Monitor project progress and effectively communicate project status, risks, and issues to stakeholders and senior management
Requirements
- Bachelor's degree in management information systems, computer science, or related field highly desired
- 10+ years of expert project management experience in financial services
- Project Management certifications, including PMP, CSM and/or SAFE Agilist, highly desired
- Experience leading agile scrum teams in a remote environment, preferably with at least 3 years of experience being a SCRUM master.
- Experience managing cross-functional remote project teams of various sizes (smaller vs larger teams) and understanding of the appropriate project management techniques dependent on team size
- Proven experience with business and technical requirements analysis, business process modeling/mapping.
- Excellent judgment, decision making skills, and the ability to work under continual deadline pressure
- Demonstrated ability to thrive in a fast-paced environment and collaborating across geographically distributed remote teams
- Excellent listening, written and verbal communications / presentation skills, and experience presenting to senior executives, decision makers, and external stakeholders
- Excellent analytical and creative problem-solving skills
- Proficient with project management tools (MS Project, Jira, Confluence, and Salesforce), and office productivity tools (MS Office: Word, Excel, PowerPoint and Outlook)
Remote Work Information
For all virtual remote positions, in order to ensure employees can effectively perform their job duties with no distractions, we require an uninterrupted virtual work space and there is also an expectation of family care being in place during business hours. Additionally, there is an internet work speed requirement of 50 MBps or better for individual use. If more than one person is utilizing the same internet connection in the same household or building, then a stronger connection is required. If you are unsure of your internet speed, please check with your service provider.
Please ensure that you are able to meet these expectations before applying.
Compensation Information
The average salary for this position is expected to be between $120,000 and $185,000/year however, base pay offered may vary depending on multiple individualized factors, including market location, job-related knowledge, skills, and experience. We do not anticipate candidates to be paid at the top of the range however, from time to time, it may occur on a case-by-case basis. Other rewards and benefits may include: 401(k) match, medical, dental, vision, life insurance, short and long term disability, paid-time off, etc.
For more information, please visit pcsretirement.com/careers
Additional Information
As an employer, PCS believes our success depends on diversity, inclusion, and mutual respect among our team members. We want to look like our customers, and we recruit, develop, and retain the most hardworking people from a diverse candidate pool. We are committed to making all employment decisions based on business need, merit, capability, and equality of opportunity. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, or national origin.
We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. We are an Equal Opportunity Employer and do not discriminate against any employee or applicant for employment because of race, color, sex, age, national origin, religion, sexual orientation, gender identity, status as a veteran, and basis of disability or any other federal, state, or local protected class.
