QA Automation Manager

C3 AIGuadalajara, MexicoOnsite

C3.ai, Inc. (NYSE:AI) is a leading Enterprise AI software provider for accelerating digital transformation. The proven C3 AI Platform provides comprehensive services to build enterprise-scale AI applications more efficiently and cost-effectively than alternative approaches. The C3 AI Platform supports the value chain in any industry with prebuilt, configurable, high-value AI applications for reliability, fraud detection, sensor network health, supply network optimization, energy management, anti-money laundering, and customer engagement. Learn more at:

C3 AI

C3 AI is seeking a highly qualified

QA Automation Manager to work with Engineering, Product Development, Operations, and Customer Services to drive the software quality for our existing and emerging products.

This role focuses on quality and performance validation and sign-off for all our software releases. You will hire, mentor and train QA Automation engineers. You will lead the team to perform product testing and triage the defects identified. You will collaborate with the product, engineering stakeholders throughout all steps of the software development lifecycle. You will also drive the automation of new test cases in our existing automation frameworks and oversee the automation execution and reporting.

This his position will also require frequent communication and interactions with the senior leadership team.Aligned to the Director of Quality Assurance Engineering in Redwood City, CA, you will manage and grow a team of senior and junior QA Automation engineers in Guadalajara, Mexico to ensure that we are shipping the highest quality software possible. This is a great opportunity to work with cutting-edge artificial intelligence and machine learning technologies.

Responsibilities:

Lead and manage the Guadalajara QA Automation team.
Build a deep understanding of C3 AI Suite and C3 AI SaaS application to thoroughly understand all use case scenarios.
Collaborate with program and product management for prioritization of deliverables and resource allocation.
Drive test planning, test case creation and test execution to support ongoing C3 AI product releases.
Collaborate with stakeholders to triage and track defects through resolution.
Generate and report test status to stakeholders and be a strong proponent for product quality at C3 AI.
Ensure all QA Automation engineers are investing time in test case automation to gain in productivity.
Establish and enforce best practices and standards like acceptance criteria, exit criteria, go/no go recommendation, etc.
Set team members quarterly objectives, plan employees career growth and conduct yearly performance reviews.
Recruit and retain exceptional talent to ensure team achieves expected growth objectives.

Qualifications:

Bachelor’s degree from a 4-year university in a Science, Technology, Engineering or Math (STEM) field.
At least 3 years managing a QA team at a company focused on enterprise applications, Software as a Service (SaaS), or Platform as a Service (PaaS).
Possess a thorough understanding of software development lifecycle and testing methodologies.
Background in UI and/or API test case automation.
Working knowledge with CI/CD and Jenkins pipelines.
Experience with Agile software development methodology.
Self-starter with entrepreneurial drive and demonstrated ability to achieve stretch goals in a fast-paced, dynamic environment.
Strong business acumen and quantitative and analytical problem-solving skills.
Outstanding team player with the ability to coordinate people and activities across multiple functional areas.

Preferred Qualifications:

Graduate degree in a Science, Technology, Engineering or Math (STEM) field.
Experience working on web applications and cloud deployments (AWS, Azure, GCP).
Experience in software development with Selenium, Python, JavaScript, Java, or other object-oriented programming languages.
Familiarity with Big Data systems like Apache Spark /Hadoop / Distributed Systems.
Possess good understanding of programming and troubleshooting.
Strong understanding of common machine learning techniques.

C3 AI provides a competitive compensation package and excellent benefits.

Employee Testimonial - Juan Castaneda from C3 on Vimeo.C3 AI is proud to be an Equal Opportunity and Affirmative Action Employer. We do not discriminate on the basis of any legally protected characteristics, including disabled and veteran status.

Life at C3 AI

At C3 AI, we put your data to work for you. Get ahead of supply chain delays before they affect your delivery deadlines. Reduce energy costs and track sustainability goals in real time, improving building operations and reducing greenhouse gas emissions. Connect disparate health record systems to optimize patient visits and decrease waitlist time. And do it all more efficiently with generative AI. The only generative AI built for the enterprise, C3 Generative AI sits on top of our proven AI solutions that have already transformed the dozens of complex businesses work, including the C3 AI Platform and our portfolio of turnkey applications. Learn more about how we are reshaping the world with AI: www.c3.ai.

Thrive Here & What We Value- Competitive compensation package - C3 AI is committed to providing an inclusive workplace that values diversity and equal opportunity. Our Equal Opportunity Employment policy ensures a fair and respectful environment for all employees regardless of race, color, religion, gender, national origin, age, disability, or veteran status.- We offer excellent benefits including health insurance, retirement plans, and generous equity options to attract top talent in the AI industry. Our team is driven by a fast-paced environment that encourages innovation and high energy levels.- As part of our commitment to integrity and good judgment, we expect all employees to handle sensitive information with utmost care and discretion. We believe these values are essential for maintaining trust within the organization and with our clients.