To be considered for this role candidates must be fully bilingual in English and Spanish.
Location: Miramar, Florida Job Type: Full-time - In Office Salary: $48k to $52k per yearAbout the role:As an Operations/Administrative Assistant at GBS Group, your primary responsibility will involve closely collaborating with colleagues to fulfill administrative duties for accountants, management, and customers. This role requires possessing exceptional interpersonal and problem-solving skills. Your time at GBS Group as an Operations/Administrative Assistant will entail facilitating various administrative tasks within the department.A crucial aspect of this position is the ability to handle confidential information with the utmost discretion.
You must be adaptable to handle multiple competing demands efficiently while providing the highest level of customer/client service and response. Success in this role will be measured by your capability to achieve high-performance goals and meet deadlines, even in a fast-paced environment.Key Responsibilities:General Office Responsibilities
- Respond promptly to client inquiries via phone, email, or in-person, providing exceptional customer service.
- Receives, sorts, and forwards incoming mail.
- Take and retrieve messages for various personnel.
- Handle incoming calls, directing callers to the appropriate associate. Transfer a caller to an associate’s voice mailbox when the associate is unavailable.
- Coordinate the pick-up and delivery of express mail services (FedEx, UPS, etc.)
- Assist in the ordering, receiving, stocking, and distribution of office supplies.
- Greets and directs visitors to the company.
- Supports General Office Functions
Tax Administration Support
- Perform clerical duties such as photocopying, faxing, filing, and collating documents.
- Send, mail, and process client deliverables & tax documents through our client portal, email, and mail.
- Send documents for e-Signature
- Manage, organize and update relevant data using database applications
- Scan Documents to Client Files
- Process Tax Return Filing Process
Requirements:
- High school diploma or equivalent required
- Minimally one year experience in an administrative capacity position
- Professional services firm experience preferred
- Excellent computer skills including MS Office (Word, Excel, Outlook)
- Ability to prioritize work to balance multiple projects and deadlines
- Excellent verbal/written communication skills and follow-through are required for this position.
- Must be able to work independently
- Maintain a strong work ethic with a total commitment to success each and every day
- Must be a team player and be willing to step in and help others on the team as needed
- Appropriate handling of confidential, time sensitive and important materials
- Ability to work in the Miramar, FL office Monday through Friday, 9:00am – 6:00pm
- Flexibility on potentially working overtime hours as needed based on workflow demands
Benefits:
- 401(k)
- Dental insurance
- Health insurance
- Paid time off
- Vision insurance
About GBS Group:At GBS Group, we help entrepreneurs and executives create opportunities by building better businesses. We accomplish our mission by providing integrated business solutions to small and medium businesses. GBS Group has two (2) main areas of expertise:
- Start-up Services
- Financial & Tax Advisory
At GBS Group, our diverse team of multi-disciplinary consultants partners with our clients to ensure that they are accomplishing their business goals. GBS Group prides itself on providing high-quality services through a culture of empathy, understanding, and integrity with our clients. Our client’s success is our success. GBS Group has offices in Miramar, FL.
