Senior Content Developer

Insightsoftware is a growing, dynamic software company that helps businesses achieve greater levels of financial intelligence across their organization with our world-class financial reporting solutions. At Insightsoftware, you will learn and grow in a fast-paced, supportive environment that will take your career to the next level. We are looking for future Insighters who can demonstrate teamwork, results orientation, a growth mindset, disciplined execution, and a winning attitude to join our growing team.

Responsibilities* Write traditional types of user documentation, such as context-sensitive help, web help, installation guides, administrator guides, and release notes Contribute to the documentation for our Viareport product line, which includes working with engineers and other subject matter experts to deliver comprehensive and consistent content. Contribute to online training content such as scripts and videos Install and use assigned insightsoftware products, and develop an in-depth understanding of them Support multiple product lines concurrently Adhere to processes, standards, and schedules for documentation and curricula Achievements/Goals* Develop knowledge of the Viareport product Develop strong working relationship with both the Viareport team and User Enablement Gain knowledge in our development toolset and standards Participate in projects when needed Complete available product and appropriate development courses

Qualifications / Requirements* Required Qualifications/Experience: Bachelor’s degree in technical writing, English, or other major 7+ years of technical writing experience in a software company Fluency in the English language, styles, and conventions, with the ability to master technical concepts and explain them in terms appropriate for the target audience Outstanding written and verbal communication skills, including the ability to collaborate with others in writing, editing, and reviewing large or complex documents Knowledge of HTML, XML, and related technologies Familiarity with structured documentation and single-source authoring General knowledge of IT-related concepts Familiarity with development processes for software and documentation, such as agile and scrum methodologies, CI/CD, and using Azure DevOps/Git for versioning Curiosity about technical processes and tools Preferred Qualifications: Experience in Information Mapping, task-based documentation, content strategy Experience with style guides such as the Microsoft Writing Style Guide Familiarity with tools such as Madcap Flare and the Adobe Technical Communication Suite Familiarity with developing in-app guidance using tools such as WalkMe or Pendo Familiarity with video-editing and production tools such as Adobe Captivate and Camtasia

All your information will be kept confidential according to EEO guidelines.** At this time insightsoftware is not able to offer sponsorship to candidates who are not eligible to work in the country where the position is located. **insightsoftware About Us: Hear From Our Team - InsightSoftware (wistia.com)Background checks are required for employment with insightsoftware, where permitted by country, state/province.At insightsoftware, we are committed to equal employment opportunity regardless of race, color, ethnicity, ancestry, religion, national origin, gender, sex, gender identity or expression, sexual orientation, age, citizenship, marital or parental status, disability, veteran status, or other class protected by applicable law.

We are proud to be an equal opportunity workplace.