Business is booming and we’re adding to our team! eCapital Freight Factoring Corp. has an immediate opening for an in-office Sales Development Representative, or as we affectionately call them: New Business Coordinator (NBCs). NBC's are some of the first people our prospective clients talk to, so we’re looking for someone who can be the voice of the company. eCapital offers financial products and services that help keep small-to-medium sized businesses thriving. We truly love to help our clients grow and this is a position where you can grow too!
This opportunity is perfect for someone who loves to be working in an office environment with a family and team culture that provides rapid growth opportunities and amazing professional support within your career path!
Ability to demonstrate time management, tele-sales skills, and knowledge of company products and services. If you have the desire for a long-term career in sales, look no further! If you love to talk to people, build relationships, and are looking for a company that values its employees and clients above all else, then eCapital is where you want to be.
Responsibilities:
- Promptly and professionally answer calls and marketing inquires with the number one goal being to provide an exceptional experience.
- Qualify prospective clients via phone, live chat on our website and email – with the goal of passing along qualified leads to the sales team efficiently and accurately.
- Accurately record customer information and details of correspondence in Salesforce.
- Listen and respond appropriately in all interactions with prospects and clients by researching, problem solving, and resolving issues that might arise.
- Demonstrate high standards of professionalism and integrity by consistently adhering to eCapital’s policies.
- Maintaining a strong working knowledge of products & services and company policies & procedures.
Qualifications:
- The ability to meet or exceed all department Key Performance Indicators that measure overall performance.
- Must be able to multi-task, function in a fast-paced environment and be detail oriented.
- Ability to communicate effectively in both written and oral form, sell products and services effectively, and meet goals.
- Must have the ability to use Word, Excel, and other Microsoft Office applications, as well as the ability to learn new applications quickly.
- Salesforce experience preferred.
- Bilingual English/Spanish preferred.
- Ability to work a flexible schedule.
- 1-2 years customer service experience preferred.
Compensation:
- Potential earnings of $37,000-$62,000 per year based on experience and performance.
- Opportunity for uncapped commission!
- We also have healthcare, dental, and vision benefits offered with NO monthly premiums and an extended package, including 401(k) matching!
About Us:
eCapital Factoring Corp. creates financial freedom for its customers by offering fast, reliable payment for invoices. With nearly three decades of financial services expertise focused on keeping small-to-medium companies in business, eCapital leads through knowledge, innovation, and thoughtful problem solving for clients. Take a closer look at what we do by clicking here.
