Company Description
At Xplor, we help businesses thrive by making life simple for daily activities with a recurring nature. We do that by offering smart software, payments, and commerce-enabling solutions across five “everyday life” verticals: Education, Health and Fitness, Boutique Wellness, Field Services and Personal Services. Join our Central Technology Team as to make a real impact every day. We say that because we know that every code line we write, every interface we design and every conversation we have, is another opportunity for us to enrich our customers’ experiences.Our core values - Make Life Simple, Build for People, Move with Purpose, and Create Lasting Communities are key to who we are and what guides us from how we hire to how we recognize our team members.
Job Description
Vision and Strategy:
- Stay updated on emerging technologies, industry trends, and best practices to ensure the team remains innovative and competitive.
- Make sure your teams understand the concept of "partial failure" and the importance of planning for failure.
- Keep systems as simple as possible, coaching your teams to reduce the complexity of solutions wherever feasible.
- Understand how the systems you are responsible for function at a high level so you can provide effective guidance to your teams.
- Cultivate a good understanding of how your system processes fit into the larger business.
Leadership and Team Management:
- Foster a positive and inclusive work culture that promotes collaboration, creativity, and professional growth.
- Build and develop high-performing software engineering teams through effective recruitment, onboarding, mentoring, and performance management.
- Delegate tasks and responsibilities based on team members' skills and strengths, encouraging autonomy and ownership.
- Provide regular feedback, recognition, and opportunities for career advancement to motivate and retain top talent.
- Foster cross-team collaboration and communication to promote knowledge sharing and synergies.
- Attend and provide encouragement to your teams during demos.
Project Management:
- Collaborate closely with other stakeholders, such as product managers, VP’s, and business leaders, to understand project requirements and ensure successful delivery.
- Oversee project planning, resource allocation, and risk management to ensure projects are completed within scope, timeline, and budget.
- Continually review the SDLC, to improve efficiency, productivity, and quality.
- Establish and maintain effective communication channels within the team and with external stakeholders to ensure transparency and timely updates.
- Encourage your team to demo their software. Agile is about working code.
Technical Excellence and Quality Assurance:
- Foster a culture of continuous learning and professional development within the team.
- Encourage engineers to enhance their skills, acquire certifications, and stay up to date with the latest technologies and industry standards.
- Promote code reviews, automated testing, and other quality assurance practices to deliver robust and high-quality software solutions.
- Establish and enforce coding standards, best practices, and documentation guidelines to ensure consistency, maintainability, and scalability.
Collaboration and Communication:
- Act as a bridge between your teams and senior management, effectively communicating the team's progress, challenges, and resource needs.
- Collaborate with directors, VPs, and the CTO to align software engineering initiatives with the broader organizational goals.
- Promote open and transparent communication within the team, fostering a culture of constructive feedback, active listening, and effective problem-solving.
Continuous Improvement:
- Regularly evaluate the team's performance, processes, and tools to identify areas for improvement and implement necessary changes.
- Encourage innovation and experimentation, allowing team members to explore new ideas and technologies.
- Utilize HR-mandated systems to set goals, track those goals and track the performance of team's members against their individual goals and the company's goals.
- Promote a culture of continuous improvement, sharing lessons learned and implementing best practices across the organization.
Qualifications
Qualifications
Able to collaborate and communicate effectively and manage the communication process across multiple levels:
- Conveys complex information in plain language (meetings, documentation, diagrams)
- Listens and considers others views
- States own views clearly and concisely
- Tackles disagreement constructively
- Uses electronic communication effectively and in a positive manner
- Asks questions to find out meaning and verifies understanding
Able to unblock team members, promote collaboration both within and between different teams to ensure team members are working effectively and they have all the tools and information they need to succeed.Able to view the "Big Picture" of how components are supposed to fit together to promote a "Fit for purpose" solution across features and projects.Able to set baseline expectations for the team such as quality, standards, compliance, behaviour, work ethics, etc.Able to manage teams and team leads effectively:
- Trust your team knows how to do their job (don't micromanage)
- Provide an environment of psychological safety (blameless post-mortems)
- Know your people (who has personality clashes, subject experts, let people play to their strengths)
- Avoid knowledge silos (get other teams to review code, promote cross domain knowledge)
- Avoid distractions - Absorb and deflect items which could distract your team
- Give them tools - Ensure developers have the tools to do their job
- Provide a fun work environment
- Reward your team for a job well done
Able to oversee the work of managers and technical leads:
- Understanding of software architecture and design (architecture patterns)
- Awareness of good coding practices (Clean Code, TDD, BDD, Refactoring Patterns, etc)
- Knowledge of Security Standards (PCI DSS, GDPR, etc)
- Familiarity with code review emphases (maintainability, side effects, performance, testability)
- Knowledge of common Design Patterns
Able to perform project management effectively (SCRUM/Agile):
- Manage backlogs, stories, grooming, refinement
- Manage deadlines and expectations to provide feedback to stakeholders
- Manage estimations and project velocity
Additional Information
Life at Xplor As an Xplorer, you’ll be part of a global network of talented colleagues who support your success. We look for commonalities and shared passions and give people the tools they need to deliver great work and grow at speed. Some of our perks and benefits:
12 weeks Gender Neutral Paid Parental Leave for both primary and secondary carer
#GiveBackDays/Commitment to social impact – 3 extra days off to volunteer and give back to your local community
Ongoing dedication to Diversity & Inclusion initiatives such as D&I Council, Global Mentorship Program
Access to free mental health support
Flexible working arrangements
We kindly ask you to apply through our careers portal or external job boards (LinkedIn, Naukri, Indeed, etc) only. Please don't send your application via email. They will not be forwarded.
More about us
We're the first global platform combining SaaS with embedded payments, and tools to help businesses grow and succeed. We offer software solutions in fast-growing ‘everyday life’ verticals: Education, Fitness & Wellbeing, Field Services and Personal Services – and a global, cloud-based payments processing platform. Xplor Technologies serves over 106,000 customers that processed over $37 billion in payments, operating across 20 markets in 2023.
Good to know
To be considered for employment, you must be legally authorised to work in the location (country) you're applying for. Xplor does not sponsor visas, either at the time of hire or at any later time. To learn more about us and our products, please visit www.xplortechnologies.com/us/careers. We also invite you to check out our Candidate FAQs for more information about our recruitment process www.xplortechnologies.com/us/recruitment-faqs.Please note that we do not exclusively rely on artificial intelligence (AI) when making hiring, promotion or any other employment decisions.
We don’t have any AI tools in place that are capable of making these kinds of hiring decisions for us.Xplor is committed to providing equal opportunities in employment and creating an inclusive work environment. We provide equal opportunities to all our employees and to all eligible applicants for employment in our company. We do not unfairly discriminate on any ground, including race, religion, color, ancestry, marital status, gender, sexual orientation, age, nationality, ethnic origin, disability or any other category protected by applicable law.We are a 2024 Circle Back Initiative Employer – we commit to respond to every applicant.
