Technical Services Analyst
Be at the center of important connections – between our software and others.Billhighway builds powerful products for the hundreds of thousands of users of Billhighway, ChapterSpot,greekbill, and Impexium, software suites. Our vision is to provide powerful solutions that help our non-profit clients improve the world.
Why people love working here:
- Focus on personal and career development
- Competitive salary, benefits, and other forms of compensation
- Fresh approaches to using familiar skill sets and areas of expertise
- Caring, capable leaders
- Thriving culture powered by hybrid and remote team members
- Our vision: Provide powerful solutions that help our non-profit clients improve the world.
- Our core values: Initiative, Collaboration, Reliability and Stewardship
This role: A Day and week in the life…
- Meet with customers for requirements and translate to technical specifications
- Develop low code / no code / workflow solutions to automate processes
- Work with our Clients to import data their successfully
- Identify, debug, and advise on system errors or API issues.
- Work with partner systems to assist them in building integrations between our software suites and theirs
This role: You will be successful in this role if you have…
- Earned a BS in Computer Science or a related field, and/or relevant work experience
- Worked for 3 or more years in a technical support role
- Have an understanding of technology including SQL. APIs, HTML, CSS, and Javascript/JQuery
- Able to work collaboratively with clients and internal teams as well as own individual projects
- Understand relational databases and data integration tools
Eligible candidates reside in one of these states: DC, FL, ID, IL, IN, MD, MI, MN, NC, NH, NJ, OH, PA, SC, TN, TX, VA, WV.
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