ApplyDescription
Underground Printing (UGP’s) Mission Statement is to help bring customer communities to life through custom branded apparel & merchandise. Underground has experienced rapid growth, ranking in the Inc 5000 fastest growing companies 5 years in a row. We produce all of our printed apparel in our Main factory in Michigan & with 172,000 SF of screen printing and embroidery production and over 250+ employees. We consistently rank in the top 10 largest screen printers by volume in the U.S. and are one of the fastest growing online clothing retailers.
We serve both B2C and B2B customers such as non profits, retailers, and Universities through our store and office locations across the United States. Additionally we help brands and licensors sell online both through company branded and marketplace websites. The Chief of Staff/Executive Assistant will be a member of the Support Staff Team reporting to the
CEO.
This position is classified as
in person reporting to
Underground Printing HQ located at 1476 Seaver Way, Ypsilanti MI.
This position is classified as a
fixed
work schedule, with typical business hours Monday through Friday from 8:30a-5:00p, with an expectation of additional flexible time for coverage, as schedules might demand. Reporting directly to this position are other assistants along with those departments and functions deemed relevant to the associated processes.
Executive Team Leadership Behaviors
Effective leadership behaviors play a crucial role in driving organizational success, creating a positive work culture. Here are some key leadership behaviors that members of the Underground Printing Executive Team should strive to demonstrate in order to provide a foundation for effective leadership.
Vision and Strategic Thinking:
Define clear vision for the future of the organization and the ability to think strategically. Ability to goals, develop plans, and align the organization's resources to achieve long-term success.
Communication:
Effective communication is essential. Ability to clearly articulate the organization's vision, goals, and expectations to their teams and the ability to actively listen to employees, provide feedback, and foster open and transparent communication throughout the organization.
Model Leadership Behaviors:
Lead by example and act as role models for team members and ability to demonstrate the company values, ethics, and behaviors expected from others. Actions should be consistent with the organization's mission and values.
Empowerment and Delegation:
Empower teams by providing them with the necessary resources, authority, and autonomy to make decisions and take ownership of their work. Ability to delegate tasks effectively and trust their team members to deliver results.
Building and Developing Talent:
Prioritize the development of team members, identify and nurture talent within the organization, provide mentorship and coaching, and create
opportunities for growth and advancement. Foster a culture of continuous learning and encourage their teams to develop new skills.
Collaboration and Team Building:
Promote a collaborative work environment where teamwork is valued, encourage cross-functional collaboration, promote effective communication among teams, and create a culture that fosters trust, respect, and collaboration.
Decision Making:
Make tough decisions when necessary, gather relevant information, analyze options, and make informed decisions in a timely manner. Be open to feedback and willing to adjust their decisions when new information arises.
Adaptability and Change Management:
Adaptable and able to navigate through change effectively. Proactive in anticipating and responding to market trends, technological advancements, and competitive pressures. Lead their teams through change and inspire them to embrace new ways of working.
Emotional Intelligence:
Possess strong emotional intelligence, including self-awareness, empathy, and the ability to manage their emotions and the emotions of others. Build strong relationships, resolve conflicts, and motivate and inspire their teams.
Ethics and Integrity:
Uphold high ethical standards and demonstrate integrity in their actions. Act in the best interest of the organization, its stakeholders, and society as a whole. Promote a culture of ethical behavior and hold themselves and others accountable for their actions.
Leaders who embody these behaviors can inspire and motivate their teams, drive organizational success, and create a positive work environment.This is a full-time, salaried position with paid time off & paid holidays! Full-time Team Members are also eligible to join our 401(k) Plan -- with employer 4% matching. All Team Members are eligible for a 40% discount! UGP offers Health, Dental, and Vision Insurance to all full-time Team Members! UGP offers a variety of different employer-contributed PPO Medical Insurance plan options to choose from through Blue Cross Blue Shield, as well as Dental Insurance through Delta Dental and Vision Insurance through Eyemed.
Additional paid benefits include medical & parental leave.
Specific responsibilities include:
Manage executive management calendars and meetings to CEOMaintain schedule, including day-to-day and long-term management of meetings, projects, and prioritiesCoordinate and manage special projects, including working collaboratively with staff to ensure projects meet deadlinesArrange domestic and international travel including air, hotel, and ground transportation Coordinate purchasing items on behalf of the CEOManage all aspects of Senior Management meetings and conferences including catering and meeting materials and keeping executives on time and preparedAssist with organization of CEO’s office (files, binders, receipts, etc.)Draft and edit correspondence, articles, reports, and presentations; transcribe meeting notesGenerate internal and external communications for the CEOServe as event planner and coordinator for corporate and vendor events specifically related to the Senior Management TeamMaintain event and travel budgets for CEOProactively manage and organize personal email categorizing for urgency and confidentiality when determined by the CEO. Effectively manage multiple changing priorities in fast-paced environmentWork effectively, across multiple departments, Finance, HR, Safety, Marketing and Operations, etcAssist the CEO with financial analysis and decision making. Collaborate with the exec team and CEO on the Organization of cultural employee events at the direction of the exec team. Coach and mentor Administrative AssistantsAny other related duties as assigned by executive management. Requirements
Required Qualifications
- Bachelor’s degree preferred
- 3-5 years of experience as a Chief of Staff, executive administrative assistant, senior executive assistant, or similar position
- Exceptional verbal and written communications skills exhibiting discretion, professionalism, and confidentiality
- Self-starter and able to work with minimal supervision
- Ability to remain calm, gracious and handle situations under pressure
- Demonstrate accuracy and thoroughness
- Proven organizational and problem-solving skills
- Ability to multi-task in a fast-paced environment while maintaining attention to detail
- Ability to follow multi-step instructions and take initiative
- Must be data driven, ability to organize and analyze data
Technical skills
- Strong knowledge of Microsoft Office Suite (Word, PowerPoint, Outlook, and Excel)
- Strong knowledge of programs and apps such as (Doodle, G-suite and gmail, WhatsApp, etc..)
- Adobe Programs a plus
- Creative experience a plus
- QuickBooks
How will we measure success?
- Accurate and timely execution of tasks
- Representation and promotion of core values
- Help the exec team achieve Goals and Objectives as outlined on weekly scorecard
- Help the company achieve its topline and EBITDA Annuals goals as defined by the exec team.
