Onebridge is a Consulting firm with an HQ in Indianapolis, and clients dispersed throughout North America and beyond. We have an exciting opportunity for a highly skilled Client Services Project Manager to join an innovative and dynamic group of professionals at a company rated among the top “Best Places to Work” in Indianapolis since 2015.
Client Services Project Manager | About You
As a Client Services Project Manager, you are responsible for overseeing and managing multiple clients and their respective projects simultaneously, ensuring timely and efficient delivery while meeting client needs and expectations. You possess robust organizational, communication, and leadership skills, enabling effective collaboration with various stakeholders, both internal and external.
Client Services Project Manager | Day-to-Day
- Plan, execute, and meticulously monitor projects from initiation to completion, ensuring adherence to the scope, budget, and timeline.
- Act as the primary point of contact for clients, comprehensively understanding their requirements, addressing concerns promptly, and providing regular updates on project progress.
- Engage with clients to identify and articulate project requirements, meticulously documenting project plans, timelines, and budgets.
- Facilitate seamless collaboration among cross-functional teams, including developers, architects, analysts, and other stakeholders, to ensure project synergy and success.
- Proactively identify opportunities for process enhancements, championing the adoption of best practices, and contributing to the continuous improvement of project management methodologies and tools.
Client Services Project Manager | Skills & Experience
- Proven track record of successfully managing and delivering projects within the consulting or professional services industry, demonstrating a deep understanding of client needs and the ability to tailor solutions accordingly.
- Extensive experience beyond SaaS implementations or out-of-the-box solution delivery, showcasing a capacity to navigate complex project landscapes and deliver customized, value-added services.
- A strong customer-centric approach, adept at nurturing positive client relationships, understanding their needs, and translating them into actionable project requirements within a consulting context.
- Exceptional prioritization and resource allocation abilities, enabling the seamless management of multiple clients and projects (5-6) concurrently, while delivering results within specified deadlines and budgets exceeding $250k.
- Outstanding written and verbal communication skills, complemented by the capacity to inspire and motivate cross-functional teams toward achieving project objectives.
- Demonstrated proficiency in collaborating with diverse teams, fostering inclusivity, and cultivating a supportive work environment conducive to collaboration and innovation.
- Familiarity with Data, Analytics, Data Science, or emerging technologies is highly preferred.
A Best Place to Work in Indiana, since 2015.
