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Broker Account Manager

Join the crewIndianapolis, Indiana, United StatesRemote, Onsite

We are Remodel Health, the health benefits platform that revolutionizes health benefits to resource organizations with missions that matter. Our platform shifts organizations from traditional, one-size-fits-all health insurance plans to an individualized health insurance experience for each employee and their family.
We are a faith-based organization with a heart to serve all organizations, from small to large to enterprise. Our core customer pipeline consists of churches, K-12 private schools, Christian higher education, and faith-based nonprofits. Our team is collaborative, intentional, and prioritized. We care deeply for our customers and passionately believe there is a better way for employees to receive health benefits from their organization. Learn more about who we are here!Remodel Health is looking for a proactive, positive, self-starter and a team player with a drive to retain and grow revenue with our strategic broker partners.

Specifically, you will be responsible for developing and executing winning strategies with an assigned group of clients and brokerages. By understanding their needs and collaborating with CFOs, HR Directors, and CEOs to continue improving their partnership with Remodel Health, you will renew and expand existing revenue for the company. This role will support multiple brokerage agencies and their corresponding client accounts, with approximate annual revenue of $2M+.Responsibilities:

  • Create trusting relationships with assigned brokerage partners that lead to future referrals
  • Work in partnership with our sales division to set expectations and the timeline for onboarding an organization
  • Responsible to plan and organize the annual renewal process for assigned organizations
  • Subject matter expert in all areas (MEC, HRA, HSA, ICHRA, Medi-share)
  • Monitor and provide consultation for compliance measures of assigned organizations
  • Expectation to build relationships and customer loyalty that lead to referral
  • Responsible to evaluate and restrategize our custom solution each year with the client and identify new product solutions to meet identified needs (ancillaries, insurance changes, HSA/HRA)
  • Provide ongoing training, support, and education for the HR Director, CFO, and executive stakeholders
  • Responsible to provide monthly updates on each account to Director
  • Quarterly onsite meetings with assigned organizations built around an annual retention calendar

Requirements:

  • 2+ years of experience managing clients with greater than $10,000 in annual revenue
  • Professional experience in health insurance or health-tech preferred
  • Managing customer retention efforts preferred
  • Experience working with brokerage agencies preferred
  • Ability to articulate value proposition to C-Level, Finance, and HR executives
  • Currently hold or willingness to obtain a Health and Life Producer License

Additional Information:

  • Some travel required to provide on-site support and advisement

How you'll be cared for at work:

  • Full health benefits offering, including life, long-term disability, dental, and vision
  • Generous PTO
  • 401(k) match
  • Sabbatical PTO available after 5 years
  • Competitive pay and profit-sharing incentives
  • Salary plus bonus compensation structure
  • Unlimited paid time off and work-from-home Fridays

This is a full-time, permanent position based in Indianapolis, IN.

Life at Join the crew

Mit der Leidenschaft zum Segeln fing alles an - entstanden ist das dynamische Unternehmen Join The Crew! \n \nJährlich organisieren wir für junge Leute, zwischen 20-39 Jahren, mehr als 100 Segeltörns in 18 Traumrevieren im Mittelmeer, der Karibik und der Ostsee. Bis heute kommen wir auf über 20.000 Mitsegler*innen. Damit sind wir der größte Anbieter im deutschsprachigen Raum - Wir sind das Original.\n\nWir legen viel Wert auf Individualität, Spontanität und Harmonie, deswegen ist es jedes Mal ein neues und einmaliges Erlebnis! Gemeinsam entdecken wir die schönsten Ecken der Welt, gönnen uns eine Auszeit an Deck und packen tatkräftig beim Segeln mit an! Ein Spaß für Naturliebhaber, Sonnenchiller, Abenteuerfans und Weltentdecker - die Nummer 1 für Solo-Reisende! \n\n\nBeachte, für unsere Törns musst du kein Seebär sein. Alle Anfänger sind herzlich willkommen!
Thrive Here & What We Value1. Collaborative and intentional team environment2. Heart to Serve All Organizations3. Passionate about serving others and problem solving on a daily basis4. Faith-based organization with a heart to serve all organizations, from small to large to enterprise5. Sabbatical PTO available after 5 years6. Generous PTO and 401(k) match7. Critical mass in the market has led to an incredible increase in demand among the private sector and small businesses8. Salary plus bonus compensation structure9. Unlimited paid time off and workfrom-home Fridays
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