Legal Assistant/Executive Assistant

What you will be doing:

• Maintaining accurate records of claim information and client communications. 

• Communicating clearly, concisely and professionally with clients, colleagues, management, and governmental agencies.
• Performing high-level internet research, identifying relevant resources and analyzing the results to determine the viability of each claim. 

• Providing comprehensive case management services to all claimants including intake assessment, weekly client relations development, and progress monitoring of new and pending cases.

• Reporting and serving as liaison on all cases including those requiring in-depth research with outside vendors. 
• Monitoring cases by evaluating progress and responses from claimants; obtaining additional resources such as genealogy and heir confirmation to secure the claim.
• Provide administrative operational support to the Lead for the Return Assets Division which may include: answering incoming calls, processing incoming and outgoing mail, filing, light bookkeeping support.

What we are looking for: 

• An independent and disciplined self-starter with a terrific, positive, solution-focused attitude
• The ability to handle multiple cases without sacrificing attention to detail
• A highly organized individual with exceptional time-management skills 
• Demonstrated excellence in written and verbal communication skills

• Extremely proficient in Microsoft Excel, Microsoft Word, and Adobe Acrobat (with an emphasis on forms) 
• CRM experience (a plus) 
• A team player  
• Tech savvy 

Experience:

• Associate degree (required)
• A minimum of 3+ years of experience in either legal or claims processing (required)
• Bachelor's degree (preferred)
• Paralegal certificate (preferred)

Compensation:

Benefits:

• Medical, Dental, Vision
• Basic Life Insurance
• Short Term Disability  
• 9 Paid Holidays per Calendar Year  
• 10 days Paid Time Off (PTO)  
• Paid Volunteer Time Off (VTO)