Position: Assistant Service Manager for The Crossings – White Marsh, MD
Role Overview
As an Assistant Service Manager for The Crossings, you will help maintain the physical integrity of a multimillion-dollar community with 396 apartment-homes.
Most Important Responsibilities
- Demonstrate important leadership qualities and take initiative to help plan and execute service maintenance activities on the property.
- Ability to independently troubleshoot maintenance concerns, seek assistance only when necessary and communicate action plan to your team and the residents.
- Must exhibit a high level of customer service.
- Demonstrated ability to manage service-related tasks and working hand in hand with the office to manage communications with residents when necessary.
- Work closely with the Service Manager to communicate the mechanical/technical aspects of the community and make good decisions.
- Strong attention to detail and follow up to ensure quality of final work product.
- Share your knowledge with the team to promote teambuilding.
Most Important Qualifications
- Prior supervisory/management exp preferred, proven track record of taking initiative.
- Leadership potential required.
- Minimum 3 years of industry experience and strong HVAC background required.
- Must be a go-getter with strong communication skills.
- EPA certification.
- Technical skills should include the ability to troubleshoot/repair/maintain HVAC components, appliance repair, carpentry, plumbing, electrical and all other general CRC maintenance requirements.
- Vehicle, tools, on-call rotation.
- Customer service skills a must.
We've been Voted a Top Workplace locally and nationally for several years in a row recently.
