Position Overview:
Sparks Marketing is seeking passionate and team-oriented Salesforce Administrator who will play an important foundational role in the implementation of new business processes that will be done through the Salesforce ecosystem. They will be dedicated to ensuring user adoption as well as the education and ongoing support of all Salesforce users. They are efficiency-obsessed and work together with all employees to provide the best possible Salesforce experience for our users. This role will help shape the roadmap of our future technology state, with growth opportunities in Tableau CRM, Pardot and other efficiency saving applications, as we scale.
Responsibilities:
- Develop and maintain training material
- Onboard users and training on Salesforce
- Administer Salesforce for sales and marketing teams - add new users, add fields, create new workflow rules, security profiles, roles
- Assist sales teams, BD, Marketing with organizing and reporting in Salesforce
- Help develop innovative engagement methods to help ensure Salesforce "best practices"
- Document customizations made in Salesforce.
- Help manage 3rd party Integration between Salesforce and sales/marketing tools
- Communicate effectively with cross-functional team members and clients
- Other duties as assigned
Qualifications:
- Bachelor’s degree or similar equivalent experience
- Certified Salesforce Administrator required
- Some prior Salesforce.com admin experience is required and SFDC Admin Certification is highly preferred
- Interpersonal Communications - the ability to effectively engage and communicate with non-technical staff on the execution of solutions to various needs.
- Have participated in cross-functional teams that address strategic business issues involving CRM, Customer Service/Support operations
- Advanced Excel skills (Macro, Pivot Tables, VLookups)
Preferred Skills:
- Proficient in Google Drive and Microsoft Office
- Strong attention to detail, a positive attitude, and a team player
- Ability to operate within a fast-paced environment
- Excellent written, verbal and interpersonal communication skills
Company Overview:
Sparks is a live + digital brand experience agency. We specialize in creating connection–-real human connection–-onsite, online or anywhere. Through a mix of sound strategy, breakthrough creative and flawless execution, we create memorable trade show exhibits, live and virtual events, brand activations, retail stores, corporate environments and other immersive experiences that deepen relationships, inspire action, and build trust--and we do it all over the world. We operate an open and inclusive culture where all recognize, respect, appreciate and encourage individuality regardless of race, gender, age, religion, culture, ideology, economic status, disability or sexual orientation.
We believe that everyone at all levels of our organization is accountable for building this culture and we are challenging ourselves daily to seek and build diversity and equality in any way that we can–and we welcome your ideas to do so.
Think you’ve got what it takes to hang with us?
We’ve built our reputation on creating awesome experiences for our clients, but equally important is the experience we create for our people. Yes, we work hard. But we also make it a point to have fun. And we find our people work that much harder when work doesn’t feel so much like, well, work. If you share our mindset, we should chat.We’ve always got our eyes peeled for smart, hungry people who think that what we do isn’t so much a job as it is a way of life. And while any company can supply stuff like benefits (and, of course we do too!) our greatest benefit comes from the amazing people you’ll interact with daily, who will challenge and push you to think harder, be more creative and love what you do.Sparks provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.
This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.
