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Customer Success Specialist - Audit, Legal & Compliance

Safe-Guard ProductsAtlanta, Georgia, United StatesOnsite
This job is no longer open

Internal Job Title:  

Key Partner Consultant – Audit, Legal & Compliance

Location: 

US- Atlanta, GA (hybrid)
FLSA: Exempt 

Position Overview: 


This position performs complex compliance research and regulatory analysis in order to monitor regulations and support business operations according to project plan. This position assesses compliance of underwriting rules, guidelines, procedures, and programs. This position will oversee projects that are complex and require significant expertise in insurance and compliance. This position is responsible for the management and oversight of the company’s record retention program.

Job Responsibilities: 


1. Audit Management:

  • Develop and implement comprehensive audit programs to assess the effectiveness of internal controls.
  • Conduct regular audits to identify areas of non-compliance, operational inefficiencies, or potential risks.
  • Analyze audit findings and recommend corrective actions or process improvements to enhance compliance and mitigate risks.
  • Coordinate with external auditors as necessary and ensure timely completion of audit activities.

2. Legal Compliance:

  • Stay abreast of relevant laws, regulations, and industry standards pertaining to vehicle protection products, consumer rights, data privacy, and financial services.
  • Interpret and communicate legal requirements to internal stakeholders, ensuring compliance with applicable laws and regulations.
  • Collaborate with legal counsel to review forms and regulatory submissions to states and lenders to ensure compliance and mitigate legal risks.

The above statements are intended only to describe the general nature of the job and should not be construed as an all-inclusive list of position responsibilities.

Job Requirements:


  • BA degree in business or related field preferred
  • Paralegal or law degree preferred
  • A minimum of 5 years of related work experience
  • Advanced skills in Microsoft Office applications
  • Knowledge of MS Project
  • Proficiency with spreadsheets, database applications and document management software
  • Proficiency with software, including Nils, Serff, ODEN and internet research
  • Experience working with the state and federal legal and regulatory agencies
  • Experience in legislative review, analysis and reporting
  • Experience developing and filing policy forms
  • Experience working with wholesale and retail brokers/agencies
  • Deep technical knowledge of insurance products, processes and services. Knowledge of underwriting, claims and contracts preferred
  • Experience developing and maintaining underwriting compliance programs and procedures preferred
  • Experience working within a legal or compliance-related department (preferably within an insurance company)
  • Demonstrated history of establishing relationships with State Insurance Department personnel and examiners
  • Experience handling corporate licensing and other functions related to the operations of an insurance company
  • Strong leadership, project management and relationship management skills
  • Ability and willingness to travel up to 10% 
  • Must be authorized to work in the U.S
  • Must be able to successfully pass a background check

Company Benefits:        


  • Medical, Dental, and Vision Insurance         
  • Flexible Spending Account
  • Health Savings Account 
  • 401(k) Plan with Company Match
  • Company-paid Short-Term and Long-Term Disability
  • Company-paid Life Insurance
  • Paid Holidays and Vacation
  • Employee Referral Program
  • Employee Assistance Program
  • Wellness Programs
  • Paid Community Service Opportunities
  • Tuition Reimbursement
  • Ongoing Training & Personal Development
  • And More! 

About Safe-Guard Products International:


Safe-Guard Products International is the leading provider of branded vehicle protection products in the finance and insurance space to the automotive, RV, marine and motorcycle/powersports industries. We are a proud partner to Original Equipment Manufacturers (OEMs), top retailers, and independent agents across the United States and Canada. In nearly thirty years, we have grown to power a client roster of over 50 leading protection brands and protect over 16 million consumers under Safe-Guard contracts.

Our success is driven by over 700 employees, who serve over 12,000 dealers and support contract holders across the U.S. and Canada.Safe-Guard continues to experience dynamic growth and has earned a stellar reputation from our clients, dealers, and peers by providing: 1) the highest quality protection products in the industry, 2) a broad platform of branded product, technology, marketing, and training solutions, and 3) an unwavering commitment to uncomplicated care and customer service.Safe-Guard Products International is an equal opportunity employer and gives consideration for employment to qualified applicants without regard to age, race, color, religion, creed, sex, sexual orientation, gender identity or expression, national origin, marital status, disability or protected veteran status, or any other status or characteristic protected by federal, state, or local law.

This job is no longer open

Life at Safe-Guard Products

Safe-Guard Products International is comprised of nearly 500 colleagues from a multitude of countries, cultures and perspectives representing a wide-range of disciplines including account management, accounting, customer service, claims, IT, operations, training, and risk management, to name a few. Our global team is committed to better understanding and meeting our customers needs and getting them back on the road. Safe-Guard offers a full range of finance & insurance products. Founded in 1992, Safe-Guard has been providing customers with comprehensive auto, RV, motorcycle and marine protection and leading our industry for over 20 years. We are proud to partner with leading brands, eager to serve our agents and dealers, and fiercely committed to deliver what matters: A worry-free automotive ownership experience. One Company. One Solution®.
Thrive Here & What We Value1. Medical, Dental, Vision Insurance2. Flexible Spending Account3. Health Savings Account4. 401(k) Plan with Company Match5. Paid Holidays and Vacation6. Employee Referral Program7. Wellness Programs8. Ongoing Training & Personal Development9. Paid Community Service Opportunities10. Tuition Reimbursement11. And More!
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