Customer Service Agent

Join our team at Maximus Global Services!

Pay Rate: $16.00 per hour            Status: Full Time or Part Time

Benefits:

• Paid Time Off (for FT positions)
• Paid Training
• 401(k) Retirement Plan
• Medical, dental, vision benefits
• Referral Bonus
• Incentive Rewards
• Career growth

Objective and Essential Duties:

• Provide wheelchair services ensuring that all security procedures are met.  
• Prevents losses and damage by reporting irregularities to the supervisor.
• Maintain the wheelchairs in good condition and report the ones that need to be fixed.
• Collect wheelchairs from terminals and parking lots.
• Provide security at different areas (such as door, ramp, catering, bag room)
• Performs all other duties as assigned by management.
•  Porters will stand behind the airline counter awaiting baggage. They will aid the passenger service agent or airline employees in weighing the bags, adding a bag tag, and placing bags onto the baggage 
  belt. Will make sure no bags are left behind at the counter.

SHIFTS:

Education:

• High school diploma or GED

Requirements:

• Must exhibit exceptional customer service and communication skills, both verbal and written
• As a condition of employment, employee must successfully complete a background investigatio
• Must be able to read, write and speak English 
• Maintain a relationship with both employees and clients.
• Must be able to handle pressure of working with high volume general public (constantly to occasionally depending on assignment)
• Ability to bend, push, and lift up to 70 pounds on a regular basis in order to perform the essential functions of the job.
• Must be eligible for CBP seal and pass the criminal background check to obtain the airport ID.
• Must be at least 18 years old

Environmental Requirements:

• Works non standard work hours, evenings, weekends, holidays.

Competencies

Requirements