General Summary:
The RMA Coordinator, based at our Fort Mill, SC, location, will be responsible for processing returned equipment and logging transactions into a computerized database. This role will also work closely with various internal and external departments to ensure data integrity communicating by phone, face-to-face and e-mail. Attention to detail is a primary responsibility as are good written and verbal communication skills. The ability to navigate common business software is essential and required on a daily basis.
The position also requires a good deal of physically moving, examining and packing of heavy equipment.The job involves working primarily in a warehouse environment.
Essential Job Functions and Responsibilities:
- Physically opening and unpacking boxes and itemizing the returned equipment.
- Physically examining returned equipment.
- Oracle/ SAP experience a plus
- Ability to multi task amongst multiple control sites and databases necessary.
- High level of excel knowledge and general Office environment along with searching for information and update information on the company’s database.
- Follow up as necessary with internal and external teams in a professional manner regarding returned merchandise via phone, in-person and/or e-mail.
- Physically prepare merchandise for shipping, including inspecting, repackaging and re-labeling.
Requirements:
- High School Diploma/GED required
- 1+ years of experience in a similar role required
40000.00 To 40000.00 (USD) Annually
