About the Role
The Enterprise Applications Manager is responsible for the entire application lifecycle for all corporate enterprise applications, from requirements gathering to implementation and maintenance of Enterprise applications. Performs complex strategic and detailed technical work necessary to support the needs of business and organizational requirements.A Day in the Life
- Management of key Enterprise application deliverables, including application changes, new application onboarding, and vetting of requirements for new applications.
- Lead the development of Enterprise application implementation or changes, including business stakeholder management and input.
- Collect and present application audit artifacts per the prescribed IT policies.
- Ensure all Enterprise applications conform to security standards set by the organization.
- Lead and manage the OCM (Organizational Change Management) for any new or changed applications, including timely communications to business stakeholders.
- Define and document Enterprise Application Architecture standards.
- Design the interface between multiple applications, databases, and middleware systems.
- Work closely with cross functional teams to ensure technology implementations follow the policies and procedures defined by this role.
- Identify operational limitations and gaps in functional coverage.
- Ensure proper documentation of software design and developing processes in order to produce appropriate procedures for application use.
- Develop RFI’s and RFP’s to vet new vendor solutions as requested by the business or IT.
- Acquire budget and stay within budget on proposed Enterprise Application solutions.
- Work closely with infrastructure and security teams to identify and acquire necessary resources of platforms and security for application implementations.
- Facilitate strategic sessions up to an executive level.
- Support primary NetSuite Administrator/Developer as secondary coverage.
- Manage ticket queue for Corporate applications.
- Management of vendor relationships.
What Sets You Apart
- Adopts EWC values in personal work behaviors, decision making, contributions and interpersonal interactions.
- Help shape a positive work environment by demonstrating and influencing others to reward performance and value "can do" people, accountability, diversity and inclusion, flexibility, continuous improvement, collaboration, creativity, and fun.
- Experience developing and driving initiatives with commercial application solutions.
- Ability to manage a broad range of deliverables in an environment that is often faced with ambiguity and is able to work collaboratively with others to accomplish goals.
- Excellent organization and presentation skills.
- Works well in a team environment and takes pride in participating in projects that employ the skills of all team members.
- Ability to learn quickly in a dynamic environment.
- Excellent troubleshooting skills.
- Ability to be self-sufficient and self-driven in a small team.
- Ability to help build a strategy around application framework and perform the implementation.
Education and Experience
- Bachelor’s degree in Computer Science, IT, or related field.
- SuiteFoundation Certification: Administrator and ERP Consultant.
- Minimum ten years of professional information technology experience, including seven+ years of architecting enterprise applications and three+ years of architecting Systems of Engagement.
- A working knowledge of Netsuite administration is required.
- Strong knowledge of multiple operating systems in the Microsoft technology realm.
- Ability to maintain an application technology roadmap that helps forecast the future state of the technical stack based on industry and technology trends, projected growth and the evolution of applications.
- Strong knowledge of O365 environment including Azure, Azure AD, Sharepoint, Office, One Drive, and Teams.
- Experience in Application Portfolio Rationalization, to continuously converge our enterprise landscape towards a smaller, well-defined set of technologies that improve business agility and drive down IT operating costs.
- Excellent knowledge of writing policies and procedures along with their governance.
- Excellent technical, analytical, and project management skills.
*This job is not eligible for US visa sponsorship*
European Wax Center is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, age, disability status, protected veteran status, or any other characteristic protected by law.This job description is a general description of essential job functions. It is not intended to describe all duties someone in this position may perform. All employees of EWC and operating subsidiaries are expected to perform tasks as assigned by supervisory/management personnel, regardless of job title or routine job duties.
