CentralReach is the #1 provider of SaaS software solutions for autism and IDD care. Trusted by more than 150,000 users, we enable therapy providers, educators, and employers scale the way they deliver Applied Behavior Analysis and related therapies with innovative technology, market-leading industry expertise, and world-class customer satisfaction.
We understand the advantages to working from home, and we also believe in the power of people and connections, which is why we proudly offer a hybrid work culture. This position is hybrid with three days per week on-site at our Holmdel, NJ office.
Key Accountabilities:
- Manage day-to-day functional operations and support cross-functional teams within the NetSuite environment.
- Develop and execute functional testing, rollout of customizations with custom objects.
- Maintain and optimize NetSuite application, install enhancements and updates. Perform proactive analysis and troubleshooting to isolate, diagnose, and correct issues for optimal system performance.
- Maintain master data in NetSuite and external documents and maintain user accounts and roles with appropriate permissions and levels of access.
- Create, design, integrate, and maintain high-performing NetSuite reports, saved searches, KPIs, dashboards, scripts, workflows, and custom records to meet evolving business needs that can be tailored to departmental requirements.
- Oversee change management process and execute system changes and enhancements as needed.
- Translate business requirements from key stakeholders into system requirements / action plans.
- Analyze requests for level of effort, time to completion, complexity, and other related variables.
- Assist users in creating financial reports and saved searches.
- Manage integrations between NetSuite and other third-party business applications.
- Maintain up-to-date knowledge of NetSuite functionality, customizations, and integrations.
- Identify, evaluate, and recommend other key technologies required to support and improve the business process centered on the NetSuite platform.
- Assist in user management and provide technical assistance & training to users.
- Ability to transform end-user needs/functional requirement into technical requirements and build out unique solutions.
- Ability to provide NetSuite support and user training across departments.
Desired Skills and Experiences:
- Bachelor's degree or equivalent work experience
- 2+ years of relevant work experience with financial systems (NetSuite experience preferred)
- Thorough understanding of data management and administration of NetSuite
- Understand key financial business processes.
- Excellent communication skills, both written and verbal
- Experience a plus in: Web Technologies such as HTML, CSS, JavaScript, and Web Services, Salesforce, and eCommerce workflows.
- Experience working with external vendors, developers, and Managed Services Providers
- Experience leading financial system implementations and data migrations
CentralReach was developed for Clinicians by Clinicians. The story of CentralReach begins in 2012 when the company’s founder, a practicing Board Certified Behavioral Analyst, decided there had to be a better way to manage her operations so she could spend more time on what mattered most — working with her clients and patients. To help ABA practices focus on what they do best, CentralReach launched the first iteration of its EMR and practice management platform.Today, under the leadership of Chris Sullens, an award-winning CEO in the technology space, CentralReach is committed to their mission of providing cutting-edge technology and services to help clinicians and educators produce superior client and patient outcomes.
Already a market leader, CentralReach is expected to grow exponentially through its four core tenets: hire and develop great people; build industry-leading products; provide exceptional service to customers and continuously invest in systems, processes and infrastructure.We value our employees and offer a robust benefits package including health and dental, paid time off, life insurance, disability coverage and a 401(k) matching. We also provide comprehensive onboarding, ongoing training, mentoring and career pathing to help you develop your career.
We pride ourselves on our fun and energetic environment that also provides our employees with a meaningful way to make a difference by helping clinicians produce superior outcomes for children and adults with disabilities.CentralReach will not contact you or schedule interviews via Facebook. Please note social media is a current sourcing tool for talent acquisition via LinkedIn, Instagram, FB and for our recent job fair through CR company marketing, but we have a direct link to our website where all viable jobs are listed and directly tracked to our company page.#LI-Hybrid
