Join our team at Maximus Global Services!
Maximus Global Services (MGS) ultimate mission is to “Experience the difference of our people serving your people through leadership, innovation, and partnership”. Provides aviation services at various airports in the US: Miami, Fort Lauderdale, Orlando, Virginia, Atlanta and Las Vegas, MGS has immediate openings for Supervisor for ITA Airlines at Dulles International Airport.
Pay Rate: $25.00 per hour Status: Full Time or Part Time
Benefits:
- Paid Time Off (for FT positions)
- Paid Training
- 401(k) Retirement Plan
- Medical, dental, vision benefits
- Referral Bonus
- Incentive Rewards
- Career growth
Objectives:
A Supervisor of Maximus Global Services is responsible for overseeing and ensuring day-to-day operations. The Supervisor’s duties and responsibilities are to ensure the team assigned are prepared for the operation, with updated flight information, equipment and personnel. Key components of this position are constant communication, continuous proactivity, and employee management.
Essential Functions
Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Daily employee list and plan for operation to be prepared at least one day prior to the operation. Adjustments should be made with sufficient time. Deliver plans and assignments to the team prior to start of operation.Update personnel on any irregularities/changes to operationsBe in contact with airline management to ensure service is delivered up to standards.Address any issues with personnel, operations, and client. Including any accident or Incidents.Ensure personnel training is current. Including OJT.Ensure all airline procedures and regulations are met and follow, including policy changes related to documents required, baggage or any other passenger requirements for different countries or status.Create schedule needed to cover the operation and distribute it to the personnel and update the Time & Attendance . Ensure control of budget hours and avoid overtime.Report all extra hours involved in the operation and approved time, using the Time & Attendance assigned to the station.Document all meetings with personnel and follow up on the team performance and make recommendations to the General Manager.Ensure all employees follow security procedures for each entity, such as TSA, CBP and any other airport where Maximus Global Services operatesCompetencies
Teamwork OrientationStress Management/ComposureEthical ConductGood CommunicationCustomer ServiceLeadershipRequired Education and Experience
High school diploma or GED.2-3 years’ experience in passenger service at airport and supervisor experience. Additional Eligibility Qualifications
Pass a background check and drug test.Computer literacy in MS Office.Must be able to read, write and speak English.Maintain a relationship with both employees and clients.Supervisors must have a good working knowledge of management practices and principles so they can efficiently perform his job. The job requires someone with critical thinking skills who can quickly observe a situation and make the appropriate response.
25 To 25 (USD) Hourly