Quality Assurance Lead

POSITION SUMMARY:  

SUPERVISORY RESPONSIBILITIES:

• Not applicable

DUTIES AND RESPONSIBILITIES:

• Assist in utilizing the SMI Quality system at SMI facility.
• Lead in ensuring that products and services meet or exceed customer specifications.
• Perform plant quality checks per SMI’s Quality Procedures.
• Track quality performance, identify problem areas, takes action to contain any deficient material from leaving the facility and undertakes other actions to improve.
• Assist with plant quality meetings and training of plant employees.
• Update and maintain Quality records on a computer. Analyze data and produce reports, as requested.
• Observe Production Line Workers’ actions to ensure sampling and testing are done correctly.
• Perform and document in-process cullet sampling in accordance with standard operating procedures (SOP).
• Conduct and document incoming and outgoing load inspections.
• Work with the maintenance personnel to ensure equipment operates efficiently to optimize product quality.
• Wear appropriate site-specific personal protective equipment (PPE), as required.
• Understand and adhere to all company operating procedures and company safety policies.
• Cross-trained in other plant positions, as needed.
• Any other related duties, as assigned by their supervisor.

COMPETENCIES:

• Adaptability - Demonstrates persistence and overcomes obstacles. Measures self against standard of excellence. Recognizes and acts on opportunities. Sets and achieves challenging goals. Takes calculated risks to accomplish goals. 
• Communications - Exhibits good listening and comprehension. Expresses ideas and thoughts in written form. Expresses ideas and thoughts verbally. Keeps others adequately informed. Selects and uses appropriate communication methods. 

• Dependability - Commits to doing the best job possible. Follows instruction. Keeps commitments. Meets attendance and punctuality guidelines. Responds to requests for service and assistance. Takes responsibility for own actions. 
• Quality - Applies feedback to improve performance. Demonstrates accuracy and thoroughness. Displays commitment to excellence. Looks for ways to improve and promote quality. Monitors own work to ensure quality. 
• Quantity - Achieves established goals. Completes work in timely manner. Meets productivity standards. Strives to increase productivity. Works quickly. 
• Teamwork - Balances team and individual responsibilities. Contributes to building a positive team spirit. Exhibits objectivity and openness to others' views. Gives and welcomes feedback. Puts success of team above own interests.

REQUIRED SKILLS/ABILITIES:

• Quality Improvement Process knowledge.
• Core competencies in Quality Control, Testing, and Auditing, a plus.
• Able to read and understand Procedures and Test Methods.
• Capable of operating quality equipment (inspection tables, ovens, etc.).
• Excellent communication, problem-solving and interpersonal skills.
• Strong work ethic and ability to work independently, with little supervision.
• Strong leadership and organizational skills.
• Color vision.
• Data entry experience.
• Capable of using a calculator and laboratory scales and competency with interpreting numbers.
• Basic computer operation skills (experience with Excel and Outlook).
• Any other related duties, as assigned by their supervisor.

REQUIRED PHYSICAL ABILITIES:  

Mobility 

• Bending – bending/twisting at the waist will be required for extended periods. 
• Standing – standing for extended periods may be required. 
• Walking – walking on flat or uneven surfaces, up and down stairs and on grass or gravel will be required.
• Sitting – sitting at certain workstations or in powered industrial vehicles may be required.

• Climbing - will need to climb stairs and climb ladders.

Articulation

• Lifting/Carrying – lifting loads up to 50 pounds may be required, and assisting in lifting heavy loads with others may be required. 
• Reaching – the ability to extend arms fully is required.
• Grasping – the ability to close both hands to grasp small objects is required.
• Repetitive Movements – the ability to reach and grasp for an extended period is required. 

EDUCATION AND EXPERIENCE:

• High School diploma or GED is preferred.
• Quality Control and Operations experience in a manufacturing environment preferred.
• Glass processing knowledge is preferred.

WORK ENVIRONMENT:  

• Heights – work at heights above 48 inches may require the wearing of additional safety equipment.
• Dust/Fumes – when required employees must be able to wear respiratory protective equipment and/or participate in medical exams as part of our respiratory protection program.  
• Extreme Heat/Cold – most operational areas are not heated or cooled.
• Rain/Snow – work surfaces may become slippery, and appropriate work shoes are required.
• Uneven Terrain – employees may be required to walk on surfaces where materials are accumulated, and appropriate work shoes are required.
• High Noise Levels -employees may be required to wear hearing protection and/or complete hearing examinations as part of our hearing conservation program. 

EQUIPMENT REQUIREMENTS: 

• Not applicable