Job Title:
Computer Hardware Specialist III
Locations:
Multiple Locations (Rock Island IL ; Fort Huachuca, AZ ; Fort Detrick, MD ; Fort Stewart, GA ; Carlisle Barracks, PA ; Fort Dix, NJ; Ft Rucker, AL; Ft. Eisenhower, GA (Ft. Gordon))
Clearance:
Secret
Certifications:
CompTIA Security+CE
Education:
Bachelor’s degree in Engineering, Computer Science, Telecommunications or a related field
Roles and Responsibilities:
- Minimum six (6) years of experience in facilities/communications engineering support.
- Leads tasks and supervises staff in providing hands-on support inside/outside the cable plant to install software and hardware for LAN connections.
- Performs duties of PC Support Technician but at a much more complex level.
- Performs Tier II and Tier III support. Responsible for repairing the most complex desktop and laptop issues.
- Organizes and directs site surveys, documents and analyzes current configurations, performs environmental impact assessment, designs optimal topologies, and prepares supporting technical drawings and engineering plans.
- Ensures compliance with layout specifications and safety codes.
- Tests and performs onsite/offsite repairs to installed GOTS/COTS equipment at all standard levels (i.e., line, intermediate, or shop; facility or depot).
- Schedules installations and coordinates all post-installation operations, maintenance, and troubleshooting support.
- Provides agency engineering staff with all related support necessary to accomplish technical projects.
