Job: Accounts Receivable Specialist
Pro-Vigil is the nation’s fastest growing provider of remote video monitoring with a mission todisrupt the traditional security industry with innovation through automated remote surveillanceservices. A private equity backed organization with global operations, Pro-Vigil provides peaceof mind to thousands of customers across the U.S. We are looking for an Accounts ReceivableSpecialist to support the business growing A/R needs.
Areas of Responsibility
● Responsible for updating, maintaining and adding customer information in Salesforceand Netsuite.● Resolving and responding to customer billing inquiries● Assisting in the management and timely resolution of the company’s A/R ticket queue● Customer outreach for billing setup, onboarding, and account detail confirmation● Auditing new customer accounts and billing accuracy● Must communicate and follow up effectively with internal departments regardingcustomer accounts on a timely basis.● Provide process improvement ideas and feedback to management.● Perform other related duties as assigned.
Desired Skills
● 2 years Accounts Receivable experience● Self-motivated and eager to learn● Can do attitude with proactive approach toward tackling projects that advance theorganization and/or department● Ability to work well and operate within a team environment● Must have excellent communication skills to communicate both verbally and in writingwith management● Must have demonstrated ability to work effectively with all levels of management;exercising discretion and independent judgment while performing duties with limitedsupervision.● Intermediate Excel experience: V-look ups and Pivot tables are a plusExperience with Salesforce (CRM), Netsuite (ERP), and/or Zendesk (ticketing system) aplus● Outgoing and extroverted personalities are ideal for this role
Supervisory Responsibility
This role will not have direct reports or supervisory responsibility.
Work Environment
This job operates in a professional office environment. This role routinely uses standard officeequipment such as computers, phones, photocopiers, filing cabinets and fax machines.
Physical Demands
The physical demands described here are representative of those that must be met by anemployee to successfully perform the essential functions of this job.While performing the duties of this job, the employee is regularly required to talk or hear. Theemployee is frequently required to sit, stand; walk; use hands to handle items; and reach withhands and arms.
Position Type and Expected Hours of Work
This is a full-time position.
Travel
No travel is expected for this position.*Please note this job description is not designed to cover or contain a comprehensive listing ofactivities, duties or responsibilities that are required of the employee for this job. Duties,responsibilities and activities may change at any time with or without notice.
20.00 To 22.00 (USD) Annually
