Position:
Podcast Ad Operations Coordinator
Location:
Remote
Job Id:
119
# of Openings:
1
Job Title:
Podcast Ad Operations Coordinator
Department:
Operations
Reports to:
Operations Director
Location:
Remote, USA
About Libsyn Ads:
Libsyn Ads is a leading player in the dynamic and ever-evolving field of podcast advertising. We connect advertisers with podcasters, providing a platform for effective and targeted marketing. Our mission is to empower brands to reach their audience through the influential medium of podcasts, capitalizing on the intimacy and engagement that podcasts offer.
Job Summary:
Are you passionate about podcasting and ready to dive into the dynamic world of ad operations? Join our team as an Ad Operations Coordinator where you’ll support the post-sale execution processes within the Libsyn AdvertiseCast Marketplace.
Duties/Responsibilities:
- Support sales efforts by actively working to see that all campaign expectations are met on the Advertiser side as well as the Publisher side.
- Enhance and support Advertiser relationships.
- Respond to Advertiser requests for campaign related information.
- Provide performance schedules.
- Provide preferred codes for promos and vanity urls.
- Provide air checks.
- Provide campaign reporting upon request.
- Handle requests for “no cost make goods” due to errors or under delivery.
- Manage and execute attribution requirements with a variety of 3rd parties.
- Support Publishers in maximizing their monetization opportunities.
- Deliver campaign assets and preparatory materials through the AdvertiseCast platform in a timely fashion.
- Ad copy & onboarding materials.
- Instructions on how to receive product samples.
- Share attribution information and assist in implementation when needed.
- Call scheduling.
- Answer publishers’ campaign related questions.
- Assist publishers with their scheduling needs.
- Update availability calendars.
- Request date shifts to Advertisers upon request.
- Answer publishers’ platform and workflow related questions.
- Resolve technical issues when possible or escalate to appropriate parties.
- Maintain and support high quality, consistent data and workflows within the Libsyn AdvertiseCast Marketplace Platform.
- System maintenance
- Campaign Quality Assurance
Required Education and Experience:
- Bachelor’s Degree or equivalent experience in Advertising, Marketing, Communications, or related field.
- Proficiency with Google Suite, Microsoft Office.
- Excellent verbal and written communication skills.
- Excellent organizational skills and attention to detail.
- Excellent time management skills.
- Strong problem-solving skills.
- Ability to learn quickly and work independently or as part of a team.
- A can-do, positive attitude and a strong desire to get things done in a timely manner.
Preferred Education and Experience:
- Customer service experience
- Knowledge of IAB Standards
- Experience in marketing / media planning
- Familiarity with podcast hosting and ad tech platforms
- MUST love Podcasts!
Pay Range:
$40,000 - $50,000 per year
Benefits:
- Medical Coverage
- Employer Paid Dental and Vision Coverage
- Employer Paid Short-Term and Long-Term Disability Coverage
- Employer Paid and Voluntary Life Insurance
- 401(k) Saving Plan
- Paid Vacations and 14 Paid Holidays
- Opportunities for Flexible Work Arrangements
- Educational Opportunities
Equal Employment Opportunity Policy:
The Company is an equal opportunity employer. Applicants for employment are, and will be, recruited, selected and hired, and employment decisions are and will be made, without discrimination on the bases of race, color, religion, sex, age, national origin or disability. This policy applies to new employees, promotions and all personnel actions within the organization.
The Company prides itself on the contribution it makes to the community. It is the intent of the Company to comply with all federal, state and local laws relating to equal employment opportunity.
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