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Entry Level Customer Service

Atlas Energy SolutionsAustin, Texas, United StatesOnsite
This job is no longer open

Who We Are:


Headquartered in Austin, TX with operations in Kermit and Monahans, TX, Atlas Energy Solutions is the leading provider of high-quality frac sand and innovative logistics solutions to Exploration & Production operators and oil field service providers in the Permian Basin. We are proud of what we do – we have state of the art manufacturing facilities, premium offerings, outstanding customer service, and exceptional work culture and a commitment to giving back to the community.We’re very excited about what we see in front of us, and we think you will be too – so come join our team and contribute  to our growth!

Entry Level Customer Service - Warehouse Associate (Office Position)


As a valued membered of the Supply Chain team, the Customer Service - Warehouse Associate is responsible for remotely overseeing and operating the loading process at both sand plant facilities. This role will report to the Supply Chain Supervisor and work closely with the entire Supply Chain team to insure the highest level of service to customers, haulers, and truck drivers.  This requires computer experience, customer service skills, attention to detail, ability to work in a high pace environment, and high communication across departments.

Prior loadout or oilfield experience is not required for this role.

Atlas Perks:


  • Full Time Position with Best in Class Benefits
  • Rotating 12 hour Rotating Shift Schedule (2 weekends per month)
  • Generous Time Off
  • Located in Austin, next to the Pennybacker Bridge
  • Work area is inside & air-conditioned

Responsibilities:


  • Understand and execute duties for loading of trucks from a remote location
  • Monitor driver safety and facility rules
  • Data validation
  • Ensure incidents are reported timely and correctly
  • Customer and vendor communications

Qualifications:


  • Experience in any of the following are strongly encouraged to apply: Warehouse, Transload, Shipping & Receiving, Planning, Technician, Dispatch or Customer Service
  • High school diploma or GED required
  • Bilingual (Spanish) is a plus
  • Safety first and customer service mindset
  • Proficient with computers
  • Data entry skills
  • Take extreme ownership for field operations, participate in safety meetings and inspections, and follow standard operating procedures
  • Problem solving skills

What You’ll Love About Us:


  • Best People and Great Places to Work, Hire Vets ,Top Place to Work For – Austin American Statesman
  • Your Well-Being is a 100% covered Medical, Dental, and Vision
  • Invest in Your 401K with company match, immediate vesting
  • Relax and Paid time off and 10+ company paid holidays


This job is no longer open

Life at Atlas Energy Solutions

Founded organically by Permian operators, Atlas provides the Oil & Gas industry access to the largest, highest quality frac sand reserves in West Texas. This local sand advantage will reduce well costs and remove the risk of delayed or lost delivery associated with long distance transportation. Atlas has expansive reserves on both ends of the West Texas sand play with the large open Kermit Dune position to the north and the giant open Monahans Dune position to the south. This gives Atlas the unique ability to be the closest local sand provider to more wellheads than any of its counterparts. Atlas is excited to further competitively differentiate the already dominant Permian advantage by pairing our local high quality sand with the very best reservoirs and operators in the business. Atlas Sand designed its state-of-the-art frac sand plants with redundancy and flexibility to greatly reduce down time allowing Atlas to reliably and consistently produce more tons per year with less stress on our equipment and our employees.
Thrive Here & What We Value- Best People and Great Places to Work- Hire Vets- Top Place to Work For – Austin American Statesman- Your WellBeing is a 100% covered Medical, Dental, and Vision- Invest in Your 401K with company match, immediate vesting- Exceptional Work Culture- Commitment to Giving Back to the Community
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