About Stellar Health:
Historically, US Healthcare has relied on a fee-for-service reimbursement system where providers are paid based on the quantity of patient visits and procedures, rather than the quality of health outcomes. At Stellar Health, we help primary care providers put patient health first. Our platform - a mix of technology, people, and analytics - supports providers at the point of care, delivering real-time patient information, activating practice staff, and empowering providers and care teams with incentives that reward the work they are already doing to keep patients healthy.
Using the Stellar App, our web-based, point-of-care tool; practices receive a simple checklist of recommended actions that support the best quality care. Providers and care teams are then paid monthly for each action they complete, and Payors save money in reduced healthcare costs along the way. Stellar is a US-based Health-tech backed by Top VCs (General Atlantic, Point72, & Primary Venture Partners) with an established product & proven operating model. We’ve shown that we make a real difference for physician practices and their patients.
About the position:
This hire will join Stellar Health's Internal Operations team. Stellar's Operations function is responsible for driving strategy and success across our Customers; working directly with sales, provider success, and product to ensure we are effectively deploying the Stellar App to drive outcomes. Reporting into Operations Leads, Associates help drive performance impact for Customers, ultimately ensuring we are hitting key metrics and goals set by payers.
What you’ll do:
- Perform analyses, using excel and SQL, to derive customer and provider performance insights, in addition to other business insights for Ops leadership
- Address analytical/data questions from the Operations team and company leadership
- Support identification of operations team “best practices” through analysis of current practices & experiments
- Support customer target setting process, including both day to day execution and improvements
- Build dashboards that enable the operations team to monitor customer and provider performance and take action to improve performance where necessary
- Support customer and medical group reporting requests as needed
As Business Analyst, you should have:
- At least 2 years of work experience in an analytical role, working with internal stakeholders to answer business questions. (No more than 4 years)
- Preference for individuals who have experience in health tech / healthcare analytics roles
- Experience working with Operations, Finance and/or Sales teams
- You have demonstrated analytical skills and the ability to turn large, messy data sets into actionable insights
- You are an exceptional communicator, and are able to crisply articulate problems and solutions even when operating under uncertainty
- You are experienced in project management - you have the ability to balance multiple priorities, communicate roadblocks, and work effectively within a small and nimble team
- Advanced Excel skills required - including Vlookups, index/match, pivot tables, etc
- Experience with SQL required - including the ability to write/edit SQL queries
- Experience with business enterprise software ( tableau and/or looker preferred)
- Must be able to turn Excel and SQL analyses into usable presentations and memos for consumption across different teams/audiences
Who will love this job:
- You get things done and you love working in a dynamic environment; we move quickly and we need a teammate who will too
- You are highly analytical, can structure unstructured problems and work messy data effectively, and can push consistently toward an answer under uncertainty
- You understand, appreciate and enjoy the responsibility and accountability that comes with being assigned high-level ownership over projects and their success
- You have a deep interest in healthcare, as well as a genuine passion for making this industry more efficient
Pay:
The salary range for this role is $100,000 - $120,000 and will be eligible for an annual performance based bonus and equity grant. Where a new hire falls within this range will be based on their individual skills and experience, and how these competencies compare across other employees in the same role. Stellar's bands are designed to allow for individual compensation growth within the role. As such, new hires typically start at the lower end of the range. Stellar rewards performance and outcomes - should you join the company, you will have the opportunity to grow your salary over time.Stellar reserves the right to change our compensation bands at any time.
Perks & Benefits:
Stellar offers a carefully curated selection of wellness benefits and perks to our employees:
- Medical, Dental and Vision Benefits
- Unlimited PTO (and ask our recruiting team about the ways we make sure employees are actually taking PTO)
- Universal Paid Family Leave, with up to 21 weeks of fully paid leave available to new parents and caregivers
- Company sponsored One Medical memberships and Citibike memberships
- Medical Travel Benefits
- A monthly wellness stipend that gives employees the freedom to choose where they spend their cash, whether it be on wellness, pet care, childcare, WFH items, or charitable donations
- Stock Options & a 401k matching program
- Career development opportunities like Manager Training, coaching, and an internal mobility program
- A broad calendar of company sponsored social events that for our in-office and remote employees
Diversity is the key to our success. Stellar Health is an equal opportunity employer and we are open to all qualified applicants regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or expression, veteran status, or any other legally protected status. We believe that diverse teams -and the different identities, cultures, and life experiences our team members bring to the table- enable us to create amazing products, find creative solutions to interesting problems, and build an inclusive working environment. Stellar Health Employment Privacy NoticeAt Stellar Health, your privacy and security as a job seeker is a priority no matter where you are in the interview process.
As recruiting scams have become more prevalent, please take note of the following practices to ensure the legitimacy of any interaction with our team.
- Please note that any communication from our recruiters and hiring managers at Stellar Health about a job opportunity will only be made by a Stellar Health employee with an @stellar.health email address.
- Stellar Health does not utilize third-party agencies for recruitment services and does not conduct text message or chat-based interviews. Any other email addresses, agencies, or forums may be phishing scams designed to obtain your personal information.
- We will not ask you to provide personal or financial information, including, but not limited to, your social security number, online account passwords, credit card numbers, passport information, and other related banking information until we begin onboarding activities, which will be coordinated by a member of the Stellar Health People Ops Team with an @stellar.health email address.
If you are ever unsure whether you are in contact with a legitimate Stellar Health teammate, please contact people-team@stellar.health. If you believe you've been a victim of a phishing attack, please mark the communication as “spam” and immediately report it by contacting the U.S. Federal Trade Commission.
